Inside Sales / Order Desk Representative

Reference Number : AL01222026 We are seeking an organized and customer-focused Inside Sales / Order Desk Representative to support our customers and internal teams. This role is responsible for engaging with customers, processing orders, and preparing quotes for spare parts and consumables. The successful candidate will work closely with Engineering and Project Management to develop accurate spare parts lists for capital equipment and ensure timely, accurate order fulfillment. Liburdi Turbine Services offers competitive wages. The hours will typically be Monday to Friday, 8 : 30am-5 : 00pm. Typical Duties Include (but are not limited to) : Engage with customers via email and phone to receive and process orders Prepare and issue quotes for spare parts and consumables Support customers with product selection, availability, and lead times Work collaboratively with Engineering and Project Management to develop spare parts lists for each machine Ensure order accuracy, pricing correctness, and timely entry into the system Coordinate with internal teams to resolve order issues and support customer needs Maintain organized records of quotes, orders, and customer communications Provide occasional support to the marketing team on various initiatives and tasks as required Key Skill Requirements : Strong communication skills, both written and verbal Ability to work cross-functionally with engineering and project teams High attention to detail and strong organizational skills Comfortable working with ERP systems, quoting tools, and Microsoft Office Ability to manage multiple priorities in a fast-paced environment Key Experience / Education : Experience in inside sales, order desk, or customer support (industrial or manufacturing environment preferred) Bachelor's degree in Business Administration, Marketing, Engineering, or a related field preferred Proficiency in Microsoft Office and CRM systems Application Information : All roles are full-time. This job posting is for an existing vacancy. Interested candidates are encouraged to forward their resume (with the position reference number in the subject line) to : resume@liburdi.com . Only qualified candidates selected for an interview will be contacted. Liburdi is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Liburdi does not use AI to sort, screen or assess potential applicants. Company Description Liburdi Turbine Services is a leading provider of advanced repair and life extension technologies for high-performance turbine components used in the power generation and aerospace industries. With over four decades of innovation and technical excellence, Liburdi is globally recognized for its expertise in metallurgical engineering, precision welding, and turbine component refurbishment. A cornerstone of Liburdi’s technological leadership is its proprietary Liburdi Automated Welding Systems . These systems provide high-precision, computer-controlled welding capabilities used in additive repair and joining applications on complex turbine and aero engine components. Designed and developed in-house, Liburdi’s automated welding platforms offer exceptional control, repeatability, and metallurgical integrity while minimizing heat input and distortion. The company offers firm opportunities for career growth in an attractive but yet challenging technical environment.