medical office manager

Education

• College / CEGEP

Work setting

• Clinic
• Physician's office

Tasks

• Coordinate the flow of information
• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Prepare draft agendas for meetings and take, transcribe and distribute minutes
• Perform data entry
• Provide customer service

Supervision

• 3-4 people

Computer and technology knowledge

• MS Word
• Electronic mail
• MS Excel
• MS Windows
• MS Outlook

Technical terminology

• Medical

Area of work experience

• Correspondence
• Reports and records

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Large caseload

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player

Employment terms options

• Evening

Experience

• 1 year to less than 2 years

Employment terms options

• Morning
• Day
• Weekend

Support for newcomers and refugees

• Supports newcomers and / or refugees with foreign credential recognition

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations