Product Specialist/CAN

620 Steven Court, Newmarket, Ontario L3Y 6Z2 Canada

Why Oatey?

Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, Oatey Canada, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.

At Oatey, we're doing big things — and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares — about you, our customers and our world. Ready to make an impact in a place where you matter?

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Position Summary

The Product Specialist supports the development and day-to-day management of assigned product lines by working closely with cross-functional teams. This role assists with product development, gathers customer feedback, and helps support products throughout their life cycle. The Product Specialist builds strong product knowledge and supports sales and customer-facing teams through training materials, meetings, and ongoing product support. The role also serves as the Canadian product resource, helping support brand consistency and acting as a key point of contact across teams.

Position Responsibilities

• Supports new product development through all cross-functional disciplines using the stage gate process.

• Assists with Voice of the Customer interviews and integrates end-user requirements within the development process.

• Supports and executes strategies to manage the overall health of existing product lines and product categories.

• Understands brand positions and identify opportunities to build brand equity.

• Develops and maintains product expertise and leadership to both internal and external customers.

• Manages overall product life cycle from inception to obsolescence, including data from external sources/market trends, adapting to plans accordingly.

• Provides ongoing sales support for product lines through sales training, customer meetings, customer service support, and the development of effective training materials.

• Travel up to 20%

• Other duties as assigned.

Knowledge and Experience

• Minimum 1-3 years combined in a product/category management, channel, brand management, and/or sales role.

• Proven ability to create innovative and strategic programs and execute.

• Ability to demonstrate consistent ability to meet objectives on time and within budget.

• Well-developed interpersonal and organizational skills; detail-oriented, highly motivated and self-starter.

• Proven capacity to excel in a fast-paced, multifaceted, team environment.

• Excellent oral, presentation and written communication skills and problem-solving abilities.

• Ability to work well independently and in a team environment and interact with individuals at all levels in the organization.

• Ability to effectively prioritize and manage multiple tasks and deadlines.

Education and Certification

• Post-Secondary education in business or related field required or equivalent relevant experience.

• Valid Driver’s License

• Valid passport (for travel to corporate head office in US)

This is an existing vacancy, and we are actively seeking to fill the role.

Artificial intelligence technology may be used in our hiring process to help screen, assess, or select applicants for this position.

Compensation Range for the Position:

$50,000.00 - $60,000.00 CAD

Oatey Total Rewards

• Generous paid time off programs to support flexibility and work-life balance

• Annual Discretionary Cash Profit Sharing

• RRSP program eligibility with 100% company match, up to 5% of eligible compensation

• Market leading health and insurance benefit package focused on your well-being

• Tuition reimbursement

• A strong set of complementary resources to support associate well-being, including resource groups, EAP, and dedicated mental health support.

Equal Opportunity Employer

The Oatey family of companies are an equal opportunity employer committed to Diversity, Equity, and Inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, colour, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law.