Director of Clinic Operations - Veterinary Practice
JRoss RecruitersOntario, TORONTO26 days ago
Job type
- Permanent
Job description10+ years of experience as a senior leader in the healthcare industry, with veterinary medicine as a preferred background. Demonstrated success in managing multi-unit or multi-practice environments. Strong problem-solving abilities and adaptability in a fast-paced environment. In-depth knowledge of veterinary medicine and clinic operations is highly desirable. Excellent business acumen, complemented by exceptional cross-functional collaboration skills. Proven experience in building strong relationships and leading talent in high-growth, start-up settings. They hire smart people and give them ownership. We want you to be a leader with the autonomy to make decisions and build something from scratch Competitive compensation & equity incentive Full benefits package, continuing education, and mentorship opportunities A collaborative team who has your back and will welcome you as part of the pack Time for you and loved ones : great PTO, paid parental leave, discounted services for pets
Description
- Lead and mentor Practice Managers to elevate clinic performance and cultivate a high-excellence culture.
- Establish and monitor clinic performance metrics, targeting both financial results and team Job Love.
- Identify and resolve challenges related to personnel, processes, and technology within clinics.
- Work collaboratively with teams in Member Experience, Virtual Care, People Operations, and Veterinary Medicine to drive success.
- Oversee recruitment strategies and labor management aligned with overall P&L objectives.
- Facilitate new clinic openings, ensuring smooth transitions from hiring to operational launch.
- Conduct regular team meetings to inspire performance, develop solutions, and uncover opportunities for growth.
- Train and motivate clinic leaders to effectively guide their teams and enhance business performance.
- Foster a vibrant community across all clinics and regions.
Requirements
Corporate Culture
Their goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a positive and successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.