Manager, Customer Service
- Full-time
- Permanent
Closing Date (MM/DD/YYYY):
02/16/2026Worker Type:
PermanentLanguage(s) Required:
EnglishTerm Duration (in months):
Salary Range (plus eligible to receive a performance based incentive applicable to position) :
$92310 - $124890Why FCC
At FCC were proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation we provide financing knowledge resources and business management software to over 103000 customers nationwide.
Heres what you can expect when you join our team:
Competitive total rewards packages: market-aligned and performance-based salary and incentive programs flexible and comprehensive group benefit and savings plans and well-being support through benefits and wellness programs
Purpose-driven work: We build strong relationships share knowledge and support the people who feed the world
Growth: Learning and development opportunities to help you thrive
Hybrid work options
Howyoullmake an impact
AsManager Customer Serviceyoullguide a dynamic team located across central Saskatchewan focused on delivering exceptional customer service in Ag Production financing. Youllcoach and mentor staffonbuilding relationships with customers and creating strong partnerships with internal teams ensuring quality documentationandefficient processes.Working with the district leadership team youll help shave strategy optimize workflow and support the district business plan to achieve organizational goals.
If youhave apassion for the agriculture industrylove supporting others and enjoy leading teams through change and growth thiscould be arole for you.
Whatyoulldo
Lead a high-performing customer service team managing performance and development
Manage workload prioritiesidentifyemployee development requirements setgoalsand evaluate performance
Work with district leadership team to develop and execute business plan and marketing strategiesbetween business units
Monitoroperational reports (for examplecompliance and loan review)
Maintain the district budget and manage daily operations: facilities managementmeetingsand event planning
Whatyoullbring to the team
Requiredqualifications:
A bachelors degree in administration or business
A minimum offour years of related experience (oran equivalent combination of education and experience)
Leadership experienceincluding coachingmentoringand developing team members to improve performance or achieve measurable results
Demonstrated experience delivering agricultural or commercial financial services including relationship building assessing clientsneeds supporting lending or credit processes or managing a portfolio of business or farm clients
Experience leading or supporting change initiatives driving continuousimprovementand delivering measurable impact in processesteamsor projects
Valid drivers license and ability to travel within the province
Preferredqualifications:
Bilingualism (English and French)
Not sure you meet every requirement We encourage you to apply anyway.
You belong here
At FCC were committed to creating an inclusive equitable and accessible workplace one that reflects the communities where we live work and play. Our team is made stronger through diversity and were dedicated to building a workforce that brings together a range of backgrounds abilities and perspectives.
We encourage qualified applicants to apply including members of these four employment equity groups:
Indigenous Peoples
Members of visible minority groups
Persons with disabilities
Women
Accessibility and accommodations
To support an inclusive and accessible candidate experience we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: . An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.
Required Experience:
Manager
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 92310 - 124890
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Manager, Customer Service • Saskatoon, Saskatchewan, Canada
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