Manager, Planning & Projects

Detailed Overview

• Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients / clients / residents and families : The Manager, Planning & Projects is responsible for leading the planning, design and implementation of facilities strategies and projects for assigned region(s) and / or functional areas across Fraser Health (FH) including management of site master planning, business case and feasibility study development, project planning and solution development, project delivery, budget control, contract negotiation, dispute resolution and oversight of project implementation from initial design through to construction and commissioning;
• liaises with consultants, vendors, other health agencies and community groups to represent FH interests, as appropriate;

supervises assigned members of the department to ensure accountability and performance of various planning and project initiatives.

• Responsibilities Manages an assigned portfolio of facilities planning and project initiatives; coordinates and resolves conflicts and overlaps between projects and other initiatives within the portfolio;
• oversees the work of all Facilities Management staff working on projects within the portfolio; serves as the primary senior-level client contact for all planning and projects activities within the portfolio;
• ensures consistency with the strategic plans of FH. Oversees the work of designated staff; recruits and orients new staff, develops and implements appropriate professional development and retention plans;
• responsible for human resource matters within portfolio. Develops annual operating budgets for the department; monitors expenditures and performs variance analysis and reporting;
• takes corrective action as required to address budget and / or expenditure anomalies. Serves as a member of the Planning & Projects leadership team;

participates in the development and approval of annual goals and objectives; establishes processes, best practices, standards, tools and templates to be used in the delivery of projects, and in the development and sustainment of a project management system.

Establishes detailed project charters, plans and objectives to outline project goals and deliverables; establishes project team structures by identifying needs and skills required;

facilitates consensus with stakeholders; ensures readiness for project implementation including acquiring all necessary approvals to proceed.

Manages the strategic and conceptual planning, design and implementation of a portfolio of facilities projects by working with internal and external stakeholders, consultants and leaders in FH regarding project plans, budgets, scope, progress, status and deliverables;

provides assistance to assigned staff to ensure that project goals and deliverables are met; implements corrective actions, as required to meet Facilities Management and FH expectations.

• Develops effective processes to assess project risks, identifies risk mitigation strategies and monitors risk throughout the life cycle of projects;
• oversees risk management initiatives to ensure proper risk control of assigned projects; ensures that contracts are developed and maintained according to Facilities Management and provincial standards for all procurements;

ensures that projects are planned, designed and built to meet clinical outcomes and align with the latest standards regarding energy conservation, carbon footprint reduction and LEED certification.

Ensures that appropriate engagement, review and sign-off of project plans and deliverables is achieved; establishes ongoing support for initiatives from project sponsors and user groups;

keeps stakeholders aware of project status and ensures effective communication channels are in place. Negotiates and facilitates consensus with external stakeholders including foundations, the Ministry of Health, and municipalities on issues related to facilities project planning, design, construction and delivery within limits as established by the Planning & Projects Directors.

Maintains a current status report of all projects within the portfolio and reports regularly to the Director, including details of the project budgets, cash flows, schedules, scope, customer satisfaction and risk status;

escalates material variances and other anomalies to the Director in a timely manner; recommends solutions and mitigation measures as required.

Supports FH leaders by providing expert Facilities advice regarding potential plans, projects and solutions, preliminary cost, schedule and scope definition, and space allocations;

serves as a member of (and / or chairs) assigned regional facilities, project coordination and / or space management committees.

Provides work direction and leadership to others by conveying policies, determining priorities and ensuring issues are resolved and / or escalated to the appropriate level to ensure project deliverables and timelines are met.

Qualifications Education and Experience Bachelor's degree in Business Administration, Architecture, Engineering, Urban Planning, Interior Design or a related discipline.

Professional designation, supplemented with seven to ten years' recent, related experience in progressively more complex leadership roles in a large multi-site organization managing the planning, design and construction of facilities projects, or an equivalent combination of education, training and experience.

Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional / Technical Capabilities : Demonstrated knowledge of facilities project delivery processes including planning, design, construction and procurement within current standards, codes, bylaws and regulations.

Demonstrated ability to effectively manage major facilities projects from concept to completion. Demonstrated initiative, judgment and decision-making capabilities.

Comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.

Demonstrated knowledge of capital project budget control and related financial management. Demonstrated ability to negotiate and facilitate consensus with various levels of government and community groups.

Demonstrated ability to utilize creativity and innovation in problem solving and strategic planning. Demonstrated ability to direct large groups of external consultants, architects and contractors.

Demonstrated ability to develop and conduct presentations to individual and / or groups. Ability to work under pressure with deadlines and changing priorities in dynamic, political environment.

Broad knowledge of patient care delivery systems in primary, acute and community settings. Ability to operate related equipment including related software applications.

Physical ability to perform the duties of the position.