The Opportunity : To successfully set and prepare banquet floor for meetings and functions as specified by event contracts resumes and supervisors in a congenial friendly helpful and efficient manner.
In this role youll get to :
- Have complete knowledge of the hotels events services and facilities..
- Ensure prompt and courteous service is extended both internal and external customers..
- Maintain an orderly working environment inform manager of any deficiencies.
- To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department.
- To refresh rooms as assigned by your manager or supervisor.
- To set up and tear down meeting rooms according to the predetermined standards of the department and hotel and direction of your manager.
- To ensure guest service excels at all times.
- To ensure guests needs and requirements are carried out with a helpful and timely manner.
- To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department.
- To transport all equipment and store in the appropriate storage rooms in a safe manner.
- Understand and carry out duties according to all banquet event orders and the instructions for each event..
- Understand all hotel and guests functions to be able to answer any questions made by any guests..
- To clean banquet rooms vacuum mop and dust as instructed.
- Ensure fire exits are clean and free of obstructions.
Qualifications :
What you need to succeed :
Must be a highly motivated individualMust have an understanding of written and spoken EnglishMust be flexible with shift work hoursPrior experience and assetMust be able to perform physically under pressureMust be able to handle a hot working environmentMust be able to operate lift push and pull heavy equipmentAt Fairmont Royal York we embrace an onsite work philosophy inviting you to join us in our Toronto hotel five days a week. Here its more than just work; its about nurturing the peoplecentered culture we hold dear. Come be a part of it!
Remote Work : Employment Type :
Fulltime