Talent.com
Front Desk Associate Part Time
Front Desk Associate Part TimePlanet Fitness -Easy Mile Fitness • Welland, ON, Canada
Front Desk Associate Part Time

Front Desk Associate Part Time

Planet Fitness -Easy Mile Fitness • Welland, ON, Canada
4 days ago
Job type
  • Part-time
Job description

Job Description

Job Description

Who We Are :

At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Who You Are :

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone. Characteristics that will make you a perfect match for our Front Desk Associate :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

About the Front Desk Associate Role :

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional Judgement Free member experience! Daily responsibilities for the Front Desk Associate also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
  • More reasons to join Planet Fitness!

  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plan
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • About Your Qualifications :

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Ability to pass a background check
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Create a job alert for this search

    Front Desk Associate Part Time • Welland, ON, Canada

    Similar jobs
    Sales Associate, Full-Time

    Sales Associate, Full-Time

    Ashley Canada – Dufresne Group • St Catharines, On
    Full-time
    The Dufresne Group is the largest licensee of Ashley in Canada, with locations from B.Our teams are committed to supporting our guests in finding the perfect home furnishings to help make their spa...Show more
    Last updated: 7 hours ago • Promoted • New!
    (CAN) omni customer fulfillment associate

    (CAN) omni customer fulfillment associate

    Walmart Canada • St. Catharines
    Full-time
    As an OMNI Customer Fulfillment Associate at Walmart Canada, you will pick, pack and dispense online orders with high quality and accuracy, while adhering to safety and food hygiene standards to ac...Show more
    Last updated: 13 hours ago • Promoted • New!
    Retail Front End Manager & Team Coach

    Retail Front End Manager & Team Coach

    RONA • St. Catharines
    Full-time
    A leading retail company in the Niagara Region is seeking a qualified individual to supervise store operations.The role involves managing staff, ensuring customer satisfaction, and carrying out mer...Show more
    Last updated: 7 hours ago • Promoted • New!
    Work at Home Data Entry Agent - Part Time

    Work at Home Data Entry Agent - Part Time

    UsaSurveyJobBoard • St Catharines, Ontario, Canada, L2M 0A1
    Remote
    Part-time
    Work at Home Data Entry Agent - Part Time.Earn at Home by Taking Polls - Data Entry Clerk - Customer Service Rep - Work at Home & Part Time. Apply ASAP!We offer you the opportunity to.At this job, y...Show more
    Last updated: 21 days ago
    Front of House Leader - Flexible Hours & Career Growth

    Front of House Leader - Flexible Hours & Career Growth

    Boston Pizza International, Inc. (Calgary) • Welland
    Full-time
    A leading casual dining restaurant in the Niagara Region is seeking a Front of House Manager to assist with daily operations and team management. Candidates should demonstrate strong leadership skil...Show more
    Last updated: 7 hours ago • Promoted • New!
    Team Member - Open Availability

    Team Member - Open Availability

    Wendy's • St.Catharines, ON, CA
    Full-time
    The stuff you want – like fun people, quality food, a schedule to meet your needs and a paycheque – done.Our founder Dave Thomas had three rules for everyone who works here : Do the right thing.Make...Show more
    Last updated: 30+ days ago
    Overnight Merchandising & Stocking Associate

    Overnight Merchandising & Stocking Associate

    Walmart Canada Corp • St. Catharines
    Full-time
    A leading retail company in St.Catharines is seeking a customer service associate.Responsibilities include preparing the sales floor, unloading merchandise, and maintaining a clean workspace.Join a...Show more
    Last updated: 13 hours ago • Promoted • New!
    (CAN) omni customer fulfillment associate

    (CAN) omni customer fulfillment associate

    Walmart Canada Corp • St. Catharines
    Full-time
    Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses on...Show more
    Last updated: 13 hours ago • Promoted • New!
    Front End Manager : Lead Customer Experience & Growth

    Front End Manager : Lead Customer Experience & Growth

    Sobeys • Beamsville
    Full-time
    A leading grocery retail company in Beamsville, Ontario, is seeking a Front End Manager to enhance customer experiences and manage department operations. This role involves coaching staff, managing ...Show more
    Last updated: 13 hours ago • Promoted • New!
    Casual Floater Front Desk Administrator (Performance Auto Group - Niagara)

    Casual Floater Front Desk Administrator (Performance Auto Group - Niagara)

    Audi Niagara • St. Catharines
    Full-time +1
    Performance Auto Group is currently seeking a.Casual Floater Front Desk Administrator.Niagara dealerships on a 6 month contract. The successful candidate will be primarily responsible for answering ...Show more
    Last updated: 13 hours ago • Promoted • New!
    Work From Home Customer Service Representative - Part Time

    Work From Home Customer Service Representative - Part Time

    UsaSurveyJobBoard • St Catharines, Ontario, Canada, L2M 0A1
    Remote
    Part-time
    Work From Home Customer Service Representative - Part Time.Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time. We offer you the opportunit...Show more
    Last updated: 30+ days ago
    Manager Front End-Reg. PT

    Manager Front End-Reg. PT

    Sobeys • Beamsville
    Full-time
    Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Our family of 128,000 employees and franc...Show more
    Last updated: 13 hours ago • Promoted • New!
    Wireless Retail Sales Pro – Full-Time with Commission

    Wireless Retail Sales Pro – Full-Time with Commission

    Wowmobile • St. Catharines
    Full-time
    A leading wireless retail company in St.Catharines is seeking a Full Time Sales Associate.The role involves engaging with shoppers, managing inventory, and providing exceptional customer service.Id...Show more
    Last updated: 13 hours ago • Promoted • New!
    (CAN) Overnight Associate

    (CAN) Overnight Associate

    Walmart Canada • Welland
    Full-time
    To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallet...Show more
    Last updated: 13 hours ago • Promoted • New!
    Retail Store Associate

    Retail Store Associate

    Savers / Value Village • Welland, ON, CA
    Full-time +1
    Job Title : Retail Store Associate.Applications are accepted on an ongoing basis to fill new positions and openings as they become available. As one of the largest for-profit thrift operators in the ...Show more
    Last updated: 30+ days ago
    Bilingual Member & Client Experience Advisor

    Bilingual Member & Client Experience Advisor

    Desjardins Group • St. Catharines
    Full-time
    A leading financial institution in St.Clair, Ontario, is seeking a Client Experience Advisory Agent to enhance member and client satisfaction. This full-time on-site role involves providing personal...Show more
    Last updated: 13 hours ago • Promoted • New!
    Department Manager - Front End

    Department Manager - Front End

    RONA • St. Catharines
    Full-time
    At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more
    Last updated: 7 hours ago • Promoted • New!
    Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

    Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

    Apex Focus Group Inc. • Welland, ON, Canada
    Remote
    Full-time +1
    Job Title : Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850 / Week). Our company is seeking individuals to part...Show more
    Last updated: 30+ days ago • Promoted