Job Opportunity
Morningside Nissan, a part of Drive Autogroup is currently seeking a Service Advisor to join their growing team. The Service Advisor is a key member of the Service team responsible for coordinating the service process and experience by assisting customers. Our Company is looking for an individual who takes pride in their work, is organized, reliable, and passionate about providing exceptional service.
Responsibilities
Schedule and arrange efficient and accurate diagnosis of reported problem
Meet & greet customers in-person or via the phone
Experience with CDK
Make repair & preventative maintenance recommendations
Follow up with customer's to ensure their expectations were met / exceeded
Maintain documentation, including PO, invoices, work orders, reports etc.
Follow all organizational safety standards
Adaptable to work evening and weekend shifts as needed
Position involves sitting for long periods of time
Involves the use of office equipment and computers for long periods of time
Qualifications
Experience in the automotive industry preferred
Confident approach with customers to understand their needs
Strong communication skills
Ability to work efficiently in a fast-paced environment
Professional phone handling experience
What we Offer
Competitive compensation plans
Collaborative team dynamic and Family-like atmosphere
Supportive work environment
Health and wellness initiatives
Community involvement activities
Exciting company events
Employee purchase plans and company discounts
Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.
Service Advisor • Scarborough, ON