Customer Service Representative

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Provide superior customer service and support Farm Boys vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards welcome greet and offer customer assistance as required.
• Package stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Keep the work storage and store areas clean and safe at all times by performing general housekeeping as required including sweeping mopping and dusting.
• Comply with all corporate policies especially as they relate to Health and Safety Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.

Qualifications :

• Superior customer service organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style both written and oral.
• Flexible schedule including weekends evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Required to stand for long periods of time during shift.
• Required to lift carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Additional Information :

Accommodation is available upon request for applicants and employees with disabilities.

Remote Work :

No

Employment Type :

Part-time

Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Experience: years
Vacancy: 1