It Specialist

About Us : Welcome to Lactalis Canada – where we take pride in being recognized as one of Forbes' 2022 top employers! Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian’s favourite dairy brands such as Black Diamond Cheese, Lactantia Milk, Astro Yogourt, Balderson Cheese, and Cheestrings. In fact, we’re proud to say our products grace the shelves of an incredible 94% of Canadian households!With a 140-year legacy driven by innovation and unwavering quality, we’re seeking like-minded individuals to join us in shaping our next chapter. Our flexible hybrid work model accommodates 40% remote work, adapting to the evolving needs of our workforce. Step into a collaborative hub with our revamped office, and enjoy free parking, endless coffee, delicious Lactalis snacks, an on-site gym, and more!About the Role : This is a specialized role responsible for the administration and daily operations of the Microsoft 365 environment used for messaging and collaboration for Lactalis Canada.Responsibilities : Perform administration of Microsoft 365 covering management of user accounts, groups and create and disable accounts promptly for effective management of associated subscription licensesPerform administration of Microsoft Exchange covering mailboxes, calendars, distribution lists, meeting rooms and meeting room technology, maintain email security and protection, perform user data backup and recoveryPerform administration of SharePoint, Microsoft Teams, Microsoft Teams Phone System and OneDrive, create, develop, implement, maintain and support document libraries and sites hosted in accordance with company guidelines, in the Lactalis Canada Hub site in accordance with company guidelinesPerform administration and application development of the Nintex Workflow platform, create, implement, maintain and support for workflow solutions to replace manual based processes, including replacement of legacy applications, provide end-user training and supportMaintain security of the overall environment in accordance with company guidelines covering data backup, retention and retrieval, implement critical security patch and software updates as required and respond to cyber security events promptly to remove and remediate threats to maintain normal business operationsMaintain optimal performance of the overall environment by conducting performance tests, as required, on new and existing programs for the purpose of correcting errors, isolating areas for improvement, and general debuggingProvide on-going application and end-user support by identifying and resolving application problems in order to provide continuous business operationsQualifications : Degree or diploma in Computer Science or equivalent work experience with developing applications in Microsoft 365, such as SharePoint, Teams, PowerBi, Viva EngageRequired Skills : Minimum five years work experience with O365 / M365 Administration at a senior levelAdvanced level experience and knowledge Microsoft O365 & Exchange Administration and application development, PowerShell, Microsoft Teams Phone System and other tools available in the ecosystemStrong technical knowledge of PC and server software, hardware, network and cybersecurityHighly self-motivated and self-directed, able to work independently as well as in a team setting, the ability to foster a collaborative environment, and the ability to seek out information and knowledge to address knowledge gaps to solve problemsStrong interpersonal, oral and written communication skills needed to communicate with clients, other members of the IT team and external parties (vendors and service providers)An ability to analyze client requirements and communicate effectively to provide guidance throughout the development cycle, from planning through to completionSuperior development skills, able to deliver the design and implementation of applications on a strict timeline, including documentation and trainingAnalytical and problem-solving abilities, with a strong desire and focus on self-learningStrong customer service orientationSuperior project management skills, effectively prioritize and execute tasks in a high-pressure rapidly changing environment, focused on quality and results oriented and strong attention to detailKnowledge of the company’s applicable data privacy policiesWorking technical knowledge of : Windows Server administration, Office / M365 & Exchange administration, O365 / M365 applications (SharePoint, Outlook, Teams, Yammer, etc.), Windows desktop operating systems, Microsoft Office, Networking – Ethernet, TCP / IP, DNSWhat Lactalis will offer : Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks : A Competitive Base SalaryA Performance-Based Bonus System4 Weeks of VacationBenefits starting day 1A Pension Program with an Employer Match at 100% of up to 6%Tuition reimbursement plan of up to $3,000 / yearA Volunteer Day to give back to your communityLearning and Development opportunitiesA commitment to internal career advancement with potential for international mobilityOur ESG commitment : Our ESG (Environmental, Social, and Governance) roadmap drives our sustainability mission. We aim to positively impact communities and the planet by enabling stakeholders including our people, consumers, customers, suppliers, dairy farmers, government, and industry partners to have a positive impact on the wellbeing of our communities and the planet through all that we do. At Lactalis Canada, we value our employees as catalysts for positive change. Together, we will create a sustainable future, promote belonging, and make a lasting impact on the world.Our commitment to DEI : Fuel Our Culture with Your Uniqueness! Lactalis thrives on the value each person brings. We're dedicated to amplifying diverse voices, inviting personal and professional growth, and embracing everyone's true selves. We're committed to crafting an environment that genuinely welcomes all, reflecting the richness of our people and communities. Our promise extends to accessible processes and spaces. If you require accommodation due to a disability (which may be visible or invisible, temporary, or permanent), please inform our Talent Acquisition team – confidentiality will be maintained. Note : Lactalis Canada does not conduct credit or background checks through LinkedIn. If required, we'll contact you after signing a Job Offer.