Program Support Officer, CPL - FLAS - FT Support

What you will do :

The incumbent will provide direct support to Academic Leadership in the Faculty of Liberal Arts and Sciences' Department of Continuous Professional Learning while providing a comprehensive range of support services to the students, professors, vendors / service providers, program coordinators (PCs) and internal and external stakeholders, in their assigned cluster of programming. Responsibilities include but are not limited to : administrative, program, financial, human resources, student, marketing, and inter-departmental support. The incumbent also acts as a resource to students, faculty, professors, vendors / service providers, PCs, and administrators on the application of the College’s academic policies and procedures. It is expected that the incumbent, therefore, will continue to develop opportunities that directly impact the learning environment. The volume and diversity of students encountered enhances the customer service requirements of this role.

Qualifications

What you bring to the role :

Education :

The successful candidate will possess a 3-year diploma or degree from a recognized college or university in Business, Communications, Entrepreneurship, Finance, Human Resources, Information Systems, Marketing or equivalent.

Experience / Skills :

• Minimum of three (3) years’ progressive administrative or student advising experience in a post-secondary environment.
• Experience with compiling and analyzing research-based data from various sources, producing reports and identifying trends from data to develop solutions and strategies.
• Experience with proof reading communications.
• Experience with a variety of communication platforms.
• Experience with advising students on courses and programs selection.
• Experience with supporting curriculum planning, and academic program delivery.
• Experience in interpreting policies and procedures.
• Experience with special events.
• Experience with Microsoft Office (Word, Excel, Outlook, Access, and PowerPoint), and Adobe Acrobat.
• Excellent time management and multitasking skills.
• Proven ability to work independently on assigned tasks with minimum supervision.
• Excellent interpersonal skills with an ability to work in a team environment.
• Ability to use office equipment – phone, photocopier, printer, fax and troubleshoot technical minor problems.
• Proven excellent verbal and written communications skills.

What’s In it for you?

At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.