Dispatcher / Maintenance Administrator

Dispatcher / Maintenance Administrator

Location : Kitimat, BC

Are you looking for a job that is both interesting and varied day to day? Is being organized one of your best qualities? PWTransit is currently seeking a full-time Dispatcher / Maintenance Administrator for our Kitimat location.

Responsible for both scheduling / coordinating our team of drivers and mechanics, this position is tailor-made for an industry professional with a focus on customer service and maintenance support.

The shift for this position is Monday to Friday (30-40 hours per week). Start and end times for shifts are flexible based on the candidate and can be discussed during the interview.

Additional hours available to assist with vacation coverage which can include Saturdays.

Qualifications :

• High school diploma or equivalent
• Previous work-related skills in Dispatch, Maintenance or Inventory is considered an asset
• Proficient in Microsoft Word and Excel
• Ability to handle stressful situations in a composed manner
• Customer service focus
• Detailed knowledge of Kitimat and area
• Organization and ability to multi-task
• Diplomacy and tact
• Satisfactory criminal record check and drug and alcohol test results

Dispatch related Duties :

• Create handydart schedules and dispatch to drivers
• Inputting payroll data which would require close attention to detail
• Advise personnel about route or traffic problems that could affect Transit service
• Relay work orders, messages, and exchange information using a variety of communication devices, including computer-aided dispatching equipment
• Confer with customers or supervisors to address questions, concerns, and / or requests
• Record and maintain dispatch files and records of customer requests, work or services performed, charges, expenses, and other dispatch information
• Order materials and supplies required for dispatch activities and perform day to day administrative tasks
• Maintain records of mileage, fuel use, repairs and other expenses, and generate reports

Maintenance Administrator related Duties :

• Ordering parts
• Shipping / receiving
• Tracking warranty of components
• Liaison planning / parts / maintenance / operations activities
• Electronic File keeping
• AP / AR
• Maintain records of mileage, fuel use, repairs and other expenses, and generate reports

This position will be based at the PWTransit Facility in Kitimat BC, which is open to the public for the purpose of transit enquiries, lost and found retrieval, etc.

The Maintenance Admin part of the job will be responsible for Inventory management, ordering and receiving parts and creating the appropriate PO's.

Time allocation between Dispatch and Maintenance is anticipated to be 40% Maintenance and 60% Dispatch.