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Bilingual Customer Service Representative ($20.00)

Bilingual Customer Service Representative ($20.00)

Level A Professional GroupPeterborough, Canada
30+ days ago
Salary
CAD20 hourly
Job type
  • Full-time
Job description

Please note we don't have a facility in the Brampton area.

Mandatory : Canadian Work Experience

Description

We are seeking an organized, charismatic, outgoing and friendly individual for a  Bilingual   Customer Service Representative  position with our client in the  Peterborough area.

On the job, the the Bilingual CSR will assist customers with inquiries, placing orders and scheduling deliveries. Representatives must be able to read, write and converse in English and French, respond to customer complaints in a professional and helpful manner and provide follow-ups as needed.

Bilingual CSR candidates should have basic computer skills, good verbal communication skills and excellent patience. Must be able to retain a lot of knowledge and present it in a clear, concise manner.

Bilingual   Customer Service Representative   Duties :

  • Provide sales assistance and in-office coverage as needed
  • Taking calls and, placing orders
  • Creative problem solving troubleshooting
  • Analyze and size various items and provide product Knowledge
  • Arrange purchase and delivery of products.
  • Provide information on pricing and availability
  • Create work orders and sales tickets
  • Maintain stock levels on the sales floor and in the stockroom
  • Using the cash register

Bilingual   Customer Service Representative   Qualifications :

  • Must be bilingual (English and French)
  • 2-3 years' experience working with lumber and other products
  • Knowledge and experience with construction projects
  • Railings and Composite decking knowledge
  • Sales, administrative and customer service experience
  • Proficiency in Microsoft Office - Word & Excel
  • Excellent organizational and multi-tasking skills
  • Daily access to reliable transportation
  • Other employers may call this position :

  • Bilingual CSR
  • Customer Support
  • Sales Representative
  • English, French
  • To apply, please submit your " Bilingual   Customer Service Representative " resume in MS Word or PDF format.