HubSpot Specialist

You will drive the seamless implementation and optimization, and effective utilization of HubSpot solutions for our clients, ensuring their marketing, sales, and service operations thrive through innovative automation, data-driven insights, and platform expertise. You will play a key role in translating defined business needs into scalable, well-executed HubSpot solutions and owning their delivery through to completion that drive measurable results.

WHAT SUCCESS LOOKS LIKE

Success in this role is defined by maximizing HubSpot’s impact for clients through efficient automation, streamlined workflows, and data-driven optimizations that enhance marketing, sales, and service operations. You will ensure seamless adoption, continuous improvement, and measurable business growth by implementing best practices and surfacing optimization opportunities across multiple active client accounts simultaneously.

STRENGTHS WE’RE LOOKING FOR

• You have comprehensive understanding of HubSpot’s core hubs, with hands-on experience configuring workflows, reporting, and automation. Exposure to Data Management is considered an asset.
• You excel in translating client requirements into actionable plans within HubSpot. Your ability to set up portals, configure settings, user roles, workflows, and integrations aligns with clients' objectives, ensuring seamless adoption and optimization of the platform.
• You’re innately curious, asking thoughtful questions, exploring possibilities, and diving deeper into data to diagnose client challenges and translating business objectives into clear HubSpot configurations and workflows.
• You have a natural ability to build strong interpersonal relationships with clients and internal teams alike, fostering collaboration and trust.
• You are confident in proposing thoughtful solutions and improvements within HubSpot to enhance client outcomes and platform performance.
• You embrace collaboration and are willing to work closely with Growth team members to execute client strategies that contribute to their overall business success and drive exceptional results.
• You’re excited about working with a great team of smart people and a roster of exceptional clients to solve complex problems to reach audiences in a meaningful way.

GENERAL RESPONSIBILITIES

• Engage with clients to understand their business objectives, marketing strategies, and sales processes.
• Conduct thorough assessment to identify clients’ needs, challenges, and opportunities for leveraging HubSpot effectively.
• Translate client requirements into actionable implementation plans and strategies.
• Set up HubSpot portals according to client specifications, including configuring settings, user roles, workflows, advanced segmentation, lead scoring, sales pipeline, reporting dashboards, and integrations.
• Customize HubSpot tools such as CRM, Marketing Hub, Sales Hub, and Service Hub to align with clients’ branding, messaging, and workflows.
• Support implementation projects from discovery to execution, in partnership with Growth and RevOps leads.
• Audit and optimize existing HubSpot setups, making tactical recommendations and executing approved improvements in alignment with Growth and RevOps direction.
• Implement advanced features and automation processes to optimize client campaigns and workflows.
• Provide comprehensive training sessions for clients and their teams on how to use HubSpot effectively to achieve their goals.
• Offer ongoing support and guidance to clients, addressing questions, troubleshooting issues, and providing solutions to maximize platform utilization.
• Develop and maintain documentation, tutorials, and best practices guides to empower clients to utilize HubSpot independently.
• Work closely with cross-functional teams including Growth and Creative team members to ensure seamless integration of HubSpot in clients’ ecosystems.
• Collaborate with HubSpot technical support and account management teams to escalation and resolve complex issues.
• Manage implementation projects efficiently, ensuring timely delivery and meeting client expectations.
• Stay abreast of the latest HubSpot updates, beta features, and industry trends to provide proactive recommendations for enhancing client strategies and processes.
• Participate in internal knowledge sharing sessions, training, and contribute insights to improve implementation and Everbrave processes.
• Identify opportunities for additional HubSpot services or improvements to the Growth team.
• Above all else, be a decent human who strives to support and encourage others.

EDUCATION & EXPERIENCE

• 3-5 years’ hands-on experience implementing and configuring HubSpot portals.
• In-depth knowledge of HubSpot’s suite of products.
• Strong understanding of inbound marketing principles, lead generation strategies, and sales processes.
• Experience working with agencies or in an agency setting; or client side with a growth mindset.
• Excellent communication skills are critical (verbal and written), with the ability to clearly articulate technical concepts to non-technical stakeholders.
• A strong track record of successfully managing multiple projects simultaneously and meeting deadlines.
• Excellent problem-solving skills and proactive, customer-focused mindset.
• Strong attention to detail and a high degree of accuracy.
• Comfortable working in a Mac environment.

COMPENSATION

Salary Range: $65,000 - $80,000

Paid Vacation

Flexible Floater Hours

Health Spending/Lifestyle Spending Account

WORK ENVIRONMENT

Everbrave’s Hybrid-Plus work model is designed to balance meaningful in-person collaboration with flexibility. We believe some of our best thinking happens together and we intentionally protect in-office time for strategic alignment, mentorship, and cross‑functional collaboration.

Calgary‑based team members are required to work from our Calgary office a minimum of three days per week, including mandatory in‑office days on Monday and Thursday. The third in‑office day may be selected based on individual preference and team needs.

EVERBRAVE

We’re a full-service growth marketing agency specializing in the development of marketing, sales, brand and customer experience strategies for our clients’ growing businesses. We pride ourselves on delivering both effective content and creative work that aligns with our client’s business goals and reaches their audience in a meaningful way. Having worked with industry-leading companies in a full range of sectors, we pride ourselves on strong client retention, award-winning work and delivering effective solutions to unique challenges. Working here you can count being respected, supported, encouraged, and ultimately challenged to do your best work as you bring your authentic and individual self to a welcoming team of collaborators.