NON - IT - P2K36 Coordonnateur - Intermediaire

We are looking for an organized and detail-oriented Coordinator to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to clients and collaborate with internal teams to enhance operational efficiency. This position offers a hybrid work environment, requiring 2-3 days in the office initially, and bilingualism in English and French is considered an asset.

Responsibilities :

• Deliver prompt and accurate administrative support to clients, ensuring inquiries are addressed efficiently and assignments are completed within established timelines.
• Collaborate with service evolution teams to provide seamless assistance and contribute to client satisfaction.
• Review and approve various administrative items, including de-registrations, bank transfers, foreign exchanges, internal account transfers, and fee setups.
• Identify and recommend process improvements to enhance business relationships and overall client experience.
• Maintain meticulous organization of daily activities, prioritize tasks effectively, and ensure all outstanding items are resolved.
• Utilize multiple technology platforms to develop a deep understanding of their interactions and operational impact.
• Actively contribute to fostering an inclusive and collaborative workplace culture.
• Take initiative to address challenges affecting the team and propose solutions.
• Support change management initiatives by encouraging positivity and continuous improvement.
• Perform other administrative duties as required to support team and organizational goals.
• A university degree and at least two years of experience in a brokerage or service role.
• Strong customer service skills with the ability to manage inquiries professionally and efficiently.
• Proficiency in Microsoft Excel and Word, along with familiarity with other administrative tools.
• Excellent communication skills to interact effectively with clients, partners, and colleagues.
• Proven ability to manage time effectively and prioritize tasks in a fast-paced environment.
• Experience with process improvement and methodology development.
• Knowledge of brokerage, wealth management, and investment fund administration.
• Self-motivated with a proactive approach to problem-solving and minimal supervision required.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .