Orthodontic Dental Laboratory ManagerDental Metrics Maven • Calgary, AB, Canada
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Orthodontic Dental Laboratory Manager
Dental Metrics Maven • Calgary, AB, Canada
30+ days ago
Job type
- Full-time
Job description
Job Description
Job Description
Orthodontic Dental Laboratory Manager.
Position Overview:
A full-service dental solutions organization is seeking an experienced Orthodontic Dental Laboratory Manager to oversee daily operations within a high-volume orthodontic lab environment. This role is responsible for workflow coordination, quality control, team leadership, and client communication, ensuring the timely and high-quality production of orthodontic appliances that support excellent clinical and patient outcomes.
The ideal candidate combines strong hands-on orthodontic lab experience with operational leadership, digital workflow knowledge, and the ability to collaborate closely with orthodontic practices.
Key Responsibilities:
Laboratory Operations & Workflow:
- Supervise and coordinate daily orthodontic lab operations, including case intake, scheduling, and production flow.
- Monitor work-in-progress and proactively resolve bottlenecks to meet turnaround times.
- Ensure compliance with laboratory safety standards, protocols, and best practices.
- Maintain accurate documentation, including case notes, quality control logs, and case photos.
Quality Control & Production Oversight:
- Oversee quality and consistency of orthodontic appliance fabrication, including:
- Retainers.
- Aligners.
- Splints.
- Expansion devices.
- Bonding trays.
- Analyze remake and adjustment trends and implement corrective actions.
- Ensure appliances meet both prescription requirements and internal quality standards.
Digital Workflow Support:
- Support and manage digital orthodontic workflows, including:
- Intraoral scan processing.
- CAD design workflows.
- 3D printing and milling coordination.
- Collaborate with technicians on digital case planning and execution.
Team Leadership & Development:
- Train and mentor junior and mid-level orthodontic technicians.
- Set productivity and quality expectations.
- Conduct performance evaluations and support ongoing professional development.
- Foster a collaborative, efficient, and accountable lab culture.
Client Communication:
- Serve as a primary liaison between the lab and orthodontic practices.
- Clarify prescriptions and confirm timelines with clinicians and practice staff.
- Provide case status updates and address client questions or concerns professionally.
Schedule:
- Full-time position.
- Monday to Friday.
Skills & Qualifications:
- Minimum 5+ years of experience in an orthodontic dental laboratory.
- Strong proficiency in orthodontic appliance fabrication and finishing.
- Demonstrated experience managing lab workflows and production schedules.
- Working knowledge of CAD/CAM orthodontic tools (e.g., 3Shape Ortho / Appliance Designer or similar).
- Strong leadership, communication, and problem-solving skills.
- Ability to balance technical oversight with operational and client-facing responsibilities.
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Orthodontic Dental Laboratory Manager • Calgary, AB, Canada
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