Cyber Security Specialist

Cyber Security Specialist

Join Rogers Communications as a Cyber Security Specialist. Our Technology team connects Canadians to the people and things that matter most, delivering large‑scale, high‑visibility technology projects and programs.

Location

Brampton or Calgary, Canada.

What You’ll Do

• Support day‑to‑day operations of multi‑facet security systems and solutions, adhering to policies, processes, and procedures.
• Promptly address the service queue across multiple ticketing systems (ServiceNow, Jira, Remedy).
• Interpret solution design and architecture specifications for hardware/software compatibility.
• Contribute to the delivery of security projects and programs.
• Participate in overnight maintenance windows as scheduled.
• Take part in an on‑call rotation for after‑hours support.
• Contribute to operational process and procedure development and improvement.
• Review and update operational documentation as assigned.
• Support SOC investigations, helping to extract relevant data and provide supporting evidence.

What You Bring

• Minimum of 5 years of hands‑on experience in on‑prem security solution support.
• Minimum of 3 years of hands‑on experience in cloud‑based security solution support.
• Working knowledge of enterprise‑level SIEM software.
• Experience with threat detection and prevention tools such as CrowdStrike.
• Proven experience with WAF or WAAP cloud‑based solutions.
• Excellent Excel skills manipulating data and creating reports from multiple data sources.
• Support of administrative content, including access rights, rules, dashboards, capacity, and performance monitoring.
• Practical scripting experience in Java, Python, and PowerShell.
• Experience with SQL/KQL/XML/JSON query or data‑management coding.
• Proven knowledge of navigating Linux/Unix command‑line utilities.
• Experience with Dynatrace operations.
• Working knowledge of the Elastic stack (focus on Kibana or similar).

Preferred Competencies

• Experience presenting technical points to technical, user, and management audiences.
• Team‑oriented, with extensive experience in complex technical projects.
• Self‑driven with the ability to accept responsibility with minimal supervision.
• Disciplined, systematic, and well‑organized approach to tasks.
• Effective communicator with excellent verbal and written skills.
• Professional designation such as CISSP, CISM, etc. (asset).

Benefits

• Competitive salary & annual bonus.
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and stock‑matching programs.
• Discounts: up to 50% off Rogers Services and Blue Jays Tickets; 25% off TSC items; 20% off wireless accessories sold in Rogers stores.
• Paid time off for volunteering.
• Company matching contributions to charities you support.
• Growth & development opportunities, including the My Path career development program and priority for internal roles.
• Wellness programs: Homewood employee & family assistance program; Cognitive Behavioural Therapy (CBT) & virtual therapy sessions; low or no‑cost fitness membership with virtual classes.
• Commitment to the environment and diversity, supporting equity‑deserving groups and fostering inclusion.

Job Details

Full‑time. Shift: Day. Length of contract: Not applicable (regular position). Work location: 8200 Dixie Road (101), Brampton, ON. Travel requirements: Up to 10%. Background checks required: criminal record and credit check.

Background and Diversity Statement

To protect our people, brand, and assets, a pre‑employment background check will be conducted. All candidates must clear a criminal background check; a credit check and driver’s abstract may be required depending on the role. We believe a strong business is built on an inclusive workplace where equity and inclusion are core. We welcome all qualified candidates and support those experiencing a disability throughout the recruitment process. Please reach out to our recruiters to discuss how we can support you in delivering your best work. Reach out to our recruiting team for any questions, and visit the Recruitment Process FAQ for more information.