Join our mission
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.
Overview
If you are a highly motivated individual with an active unrestricted credential (CPA / EA / Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products.
You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers.
You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.
Job Requirements : What you'll bring
What you'll bring
- Must possess active unrestricted credential : EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
- Must possess or be able to obtain any related State licenses, certificates, permits or bonds
- Must possess active PTIN (Preparer Tax Identification Number)
- 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients / customers, using commercial tax preparation software
- Working knowledge of Circular 230
- Audit experience a plus (IRS and state tax authorities)
- Proficient with technology; solid knowledge of computer operations and software
- Must have (or be willing to obtain) a dedicated hardwired internet connection
- Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment with minimal supervision
- Critical thinking, problem solving, research skills and determination
- Bilingual (English / Spanish) communication skills (written & spoken) a plus
How you will lead
- This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
- Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required;
2) Product / software inquiries, and 3) Tax calculations
- Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
- Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
- Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
- Document customer interactions
Credentialed Seasonal Tax Professional
Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product/software inquiries, and 3) Tax calculations. If you are a highly motivated individual with an active unrestricted credential (CPA/EA/Practicing Attorne...
Bilingual Customer Service Representative
Customer Care Associate – Order Entry Champion will ensure exceptional customer care through the support, service and championing of our customer’s requirements within the Caldic organization while also providing sales and operational support by liaising with current customers and responding to new ...
Data Entry Clerk
We are seeking a detail-oriented and organized individual to join our team as a data entry clerk. Proven experience as a data entry clerk or similar role. The primary responsibility of this role is to input and maintain data accurately and efficiently into our company's database system. Input data f...
Inside Sales Representative
We seek a dynamic Account Executive to join our remote sales team. You will drive our sales efforts and contribute to our company's growth. As an Inside Sales Rep, you'll enjoy a competitive commission-based compensation structure with unlimited earning potential. Create an achievable sales plan and...
Inside Sales Representative
The Inside Sales Representative will be responsible for driving sales growth, managing CRM data entry, and supporting our customer base with the highest level of service. We are seeking a dynamic and motivated Inside Sales Representative to join our team. Develop and implement effective sales strate...
Data Entry Clerk
The data entry clerk will capture the data into relevant databases in a timely and accurate manner. We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with cust...
Assistant.e Administrative
Fondé en 2001, le cabinet Fed Finance est spécialiste du recrutement temporaire et permanent pour les métiers de la comptabilité et de la finance.Nos consultants sont tous des experts et parlent votre langue.Nous nous engageons à vos côtés pour vous accompagner tout au long de votre recherche d'empl...
Administrative Assistant - commercial financing
Administrative Assistant - commercial financing Through your experience as an administrative assistant, have you also been able to develop your skills at the administrative and legal level? Are you looking to join a firm where the employee's well being is important to the employer? Our client,...
Head Cashier
Head Cashier Banner: RONA+ Entity: RONA+ - 41440 - Charlemagne City: Charlemagne Province: Quebec Job Status: Full Time Job Category: Frontend Closing Date: Apply Here By joining the RONA family, you'll enjoy many benefits, such as: An inclusive and safe working environm...
Data Entry Clerk - Work from Home ($850 a week)
Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists. Data entry clerk experience is not necessary. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Data Entry experience ne...