BANQUET SERVER

Key Activities

Banquet Servers are responsible for positive guest interactions while serving the NAC’s events on and occasionally, off-premises. As part of your duties you will follow through with the timely set-up and execution of banquet events. This includes table set-ups, moving chairs, stages, portable bars, risers, dance floors and any other items requested by our clients. Your duties during the event can vary based on the situation but shall include serving guests while moving about freely, which can include bending, climbing stairs and carrying items. Servers are expected to work as bartenders depending on our guests needs. Additional responsibilities include breaking down table set ups and returning items to the appropriate areas of our operation. The successful incumbent has the ability to follow directions efficiently, meets the physical demands of the job and has a positive and attentive attitude enabling them to be professional and courteous to all guests at all times.

Skill Requirements

• Must have a high school diploma;
• Minimum of six (6) months experience in a similar banquet or server position;
• “Smart Serve” Certificate will be required during the hiring process;
• Bartending experience would be an asset;
• Finely honed customer service skills;
• Ability to meet the physical demands as identified in key activities;
• Physical work will be required;
• Must be able to lift up to 50 lb on a regular basis;
• Must be able to push / pull carts weighing up to 100lb;
• Must be able to stand & exert well-paced mobility for up to 12 hours;
• Ability to stand and walk throughout the shift and reach hands and arms in any direction;
• Ability to work well under pressure;
• Ability to work well in a team environment and demonstrate solid relationship building skills;
• Ability to follow specific direction;
• Ability to work an irregular schedule to meet business needs (evenings, weekends and statutory holidays);
• Excellent communication, interpersonal and organizational skills;
• Bilingual in both official languages (English and French);
• A past record of satisfactory attendance and punctuality is a requirement
• Regular attendance at work is an expectation of employment and an essential part of every job.