- Work Term : Permanent
- Work Language : English
- Hours : 35 hours per week
- Education : No degree, certificate or diploma
- Experience : 1 year to less than 2 years
Work setting
- Urban area
- Retail business
Tasks
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Provide staff training
- Perform opening and closing activities
- Implement marketing activities
- Develop and implement marketing strategies
- Prevent and detect shoplifting and theft in retail establishments
Supervision
Working groups
Area of specialization
Training and professional development
Work conditions and physical capabilities
- Handling heavy loads
- Attention to detail
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Team player
- Ability to multitask
Support for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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Retail salespersons and sales clerks. ...
retail store supervisor
Secondary (high) school graduation certificate.Assign sales workers to duties.Authorize return of merchandise.Prepare reports on sales volumes, merchandising and personnel matters.Resolve issues that may arise, including customer requests, complaints and supply shortages.Organize and maintain invent...
retail store supervisor
Secondary (high) school graduation certificate.Assign sales workers to duties.Hire and train or arrange for training of staff.Authorize return of merchandise.Prepare reports on sales volumes, merchandising and personnel matters.Resolve issues that may arise, including customer requests, complaints a...
retail store supervisor
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