Facility Patient Care Manager SMHC

Position Overview

The Facility Patient Care Manager is responsible for safe and effective clinical health services delivery and facility operations for a site/local geographical area within the region in the absence of health services leadership.

Reporting to the Executive Director this position will be actively engaged in providing leadership to the staff to achieve the operational priorities of the service delivery organization (SDO)i.e. Financial Sustainability Patient Flow Patient Experience Quality/Safety Staff Engagement and will:

• Ensure strong communication pathways between onsite staff scheduling and managers.
• Reassign staff or request unit/department to provide service to care for patients and their families.
• Fosters/facilitates interdisciplinary collaborative relationships to ensure a high standard of patient care through modelling care and service with compassion and respect.
• Make decisions and ensure availability of staff based on sick calls and required short term scheduling impacts to maintain safe operation of clinical services including working with agencies.
• Support implementation and change initiatives.
• Manage emergency situations that arise and support staff well-being and communication protocols based on approved algorithms and pathways.
• In collaboration will plan coordinate and supervise work of outside contractors as required.

NOTE: The position is onsite. Hours cover a mix of evenings and weekends with opportunities for day to provide relief.

Experience

• 3 - 5 years of leadership experience in a patient/resident/client care setting.

Education (Degree/Diploma/Certificate)

• Post-secondary degree in a relevant health discipline from an accredited post-secondary education institution is required.
• An equivalent combination of education and experience may be considered.

Certification/Licensure/Registration

• Active member in good standing of an associated regulatory body as appropriate.

Qualifications and Skills

• Demonstrated leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.

Physical Requirements

• Must be able to work safely in a typical computerized office environment with frequent meetings and to lift and carry items of up to approximately 10 kg (25 pounds).
• The incumbent must prioritize dedicated and focused time for planning and concentration.
• Travel to other health care facilities within the SDO may be required. A valid Class 5 Manitoba drivers license and access to a personal motor vehicle is required.