Carrier Relations Specialist

TERAGOGreater Toronto Area, Canada

8 days ago

Job type

Full-time

Job description

Reporting to the Director, Product & Carrier Relations, the Carrier Relations Specialist will be responsible for all activities related to creating and maintaining productive relationships with Carriers in the market to provide TERAGO with competitive and quality services for our customers.

Key Responsibilities

Develop and retain strong working relationships with all carriers to drive for competitive pricing and continually improve costs
Understand and maintain a database of currently available carrier offerings, contacts, contracts, footprint etc.
Negotiate and manage contracts with telecom partners
Lead provisioning, billing, and service activities and escalations
Track carrier partner’s performance related to quoting, provisioning and support to proactively address challenges and confirm compliance with Service Level Agreements

Education & Experience

Bachelor’s degree or equivalent work experience

Experience working in the telecommunications industry preferred

General knowledge of the wholesale vendor marketplace and landscape is an asset

Experience in carrier relations is an asset

Skills & Knowledge

Well organized and results-oriented problem solver

Attention to detail with a strong work ethic

Ability to work in a fast-paced environment and prioritize tasks to meet deadlines

Self-motivated with strong interpersonal skills

Strong communication and negotiation skills, both oral and verbal

Effective as both an individual contributor and team player

Strong knowledge of contract terms is an asset

Technical knowledge of data networking (e.g. WAN, Internet, Ethernet), IT infrastructure, or technology deployment is an asset

Note : this is a contract role (1 year)

Please submit your resume via email to : teragocareers@terago.ca

TERAGO is an Equal Opportunity Employer and welcomes and encourages applications from all interested and qualified candidates. TERAGO will provide accommodations throughout the recruitment, selection, and / or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and / or assessment process, please inform TERAGO staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.