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Warehouse Customer Coordinator

Warehouse Customer Coordinator

Randstad CanadaSaint-Laurent, Quebec, CA
10 days ago
Salary
CA$50,000.00–CA$55,000.00 yearly
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description

Job Title : Warehouse Customer coordinator

Location : St Laurent

Industry : Third-Party-Logistics and Warehousing

Focusing 3PL warehousing and shipment solutions across North America, seeking a talented individual to join a company with 30+ years in the industry. Do you have 1+ years in warehousing sector? Experience with coordination's with warehouse? Strong customer service skills? IF yes, we want to hear from you!

Apply now :

[email protected]

Advantages

  • Permanent full time position, Monday to Friday 8am to 5pm (40hours)
  • 50,000 to $55,000 salary
  • Medical, Dental, Vision insurances
  • RSP plan
  • Company events, parties
  • Parking on-site
  • Enjoy your own desk space, decorate how ever you wish!

Responsibilities

  • Creating customer orders into system
  • Update and track all pickups and deliveries
  • Count the inventory cycle
  • Coordinate and communicate with warehouse teams (order correction, preparation of referrals as well as internal transfers and those to the customer)
  • Coordinate and communicate with the logistics team and the night dispatcher
  • Ensure that charges are communicated to customers and billed accordingly
  • Respond to customer inquiries, providing prompt turnaround time
  • Identify and assess customer needs to achieve total satisfaction
  • Update the reference tools for transfers and transactions daily
  • Entering data for shipping and receiving in TruckMate management (TMS)
  • Provide accurate, valid and complete information
  • Deal with complaints, propose appropriate solutions and alternatives within a reasonable timeframe; follow up to ensure resolution

    • Qualifications

  • Minimum 1 year experience in warehousing sector, preferable 3PL industry
  • Knowledge of imports or exports
  • Bilingual (french and english)
  • Strong communication, organization skills and attention to detail
  • Customer service oriented
  • Proficiency with computer systems, including Microsoft office, PC Miller and Truckmate (Asset).

    • Summary

    Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Philippe Pilon :

    [email protected]

    [email protected]

    Add us on LinkedIn :

  • https : / / www.linkedin.com / in / melissa-cumetti-2ab401169 /
  • https : / / www.linkedin.com / in / philippepilon /

    • Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.