Level 2 IT Support SpecialistPeopleSharp • Kelowna, BC, Canada
Level 2 IT Support Specialist
PeopleSharp • Kelowna, BC, Canada
3 days ago
Job type
- Full-time
Job descriptionDeliver hands-on technical support at client sites across the Interior BC region Perform proactive maintenance on client systems to prevent issues before they occur Provide helpdesk support for day-to-day technology needs Configure and deploy workstations, mobile devices, and peripherals Manage user account administration in Microsoft 365 environments Troubleshoot network connectivity and performance issues 2-4 years of IT support experience Solid understanding of Windows 11 desktop support Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) Basic networking knowledge (TCP / IP, DNS, DHCP, VLANs) Understanding of Active Directory and Azure AD fundamentals Familiarity with backup and disaster recovery concepts Mobile device management (iOS, Android, and MDM [Microsoft Device Management]) experience and Basic PowerShell scripting knowledge is a plus Strong communication (written and verbal) and interpersonal skills Able to work well both within a team environment and autonomously Flexible schedule to accommodate occasional after-hours work Ability to travel to client sites in and around Okanagan Driver’s license
Are you looking for a hybrid technical support position in a tight, supportive MSP team environment? SkySail Technologies is looking for a Level 2 IT Support Specialist who is eager to grow their technical skills while building strong client relationships. This is primarily an onsite role (80%) serving our professional services clients, with the remainder of the time spent on remote support and proactive maintenance.
We’ll Provide :
- A competitive salary of $60k- $70k CDN
- Health Spending Account
- 10 Wellness days a year, vacation time, paid holidays
- Hybrid work opportunity
- Opportunity to grow within the company
- A great company culture on a small team of 3 employees
What you’ll do :
Skills you’ll need :
Next Steps :
Quick apply with your resume here
OR
Get a head start on our application and aptitude testing process here :
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Level 2 IT Support Specialist • Kelowna, BC, Canada
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