Dental / Health Adjudicator - Health

Equitable Life of CanadaWaterloo, ON, Canada

30+ days ago

Salary

CA$63,653.00–CA$71,904.00 yearly

Job description

Dental / Health Adjudicator - Health

Waterloo, ON, Canada Req #2380 Wednesday, July 24, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today.

Position Title : Dental / Health Adjudicator - Health Reports To : Manager, Group Dental / Health Claims Department : Group Term : Temporary Part-Time, Contract until March 31, 2025

Schedule : Hours subject to change based on regular / peak season, see below

Regular : Minimum 15 hours per week
Peak Season
Minimum of 30 hours during peak season
November, December, January, June, July, August)

Work Arrangements : This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity :   We are looking for 1 part-time Dental and Health Adjudicator to join our growing team at Equitable. This is a great opportunity for someone looking for a career that involves providing excellent client service in group benefits. The Dental / Health Claims Adjudicator is responsible for processing dental / health claims. Now is an exciting time to join one of the Waterloo Area and Southwestern Ontario’s Top Employers for 2024!

What you will be doing : 

Process dental / health claims and predeterminations accurately in a timely manner within established service standards

Identify and resolve claim situations in a timely manner, through consultations with a Senior, Manager, or other departments within the Group division

Work with the Investigative Claims Unit to identify suspicious claims and alert the department

Contribute to the continuous improvement of business processes

Additional basic tasks within dental / health, as required

What you will bring : 

A flexible schedule with the ability to work additional hours when required

Outstanding client service skills

Handle high stress situations in a fast-paced production environment

Excellent interpersonal and communication skills

Demonstrate high attention to detail

Capable of interpreting and applying claim guidelines while working through ambiguous situations

Must be comfortable working in an environment with quickly changing priorities

Able to work independently with little supervision

Strong organization, multi-tasking, prioritization, and problem-solving skills

What’s in it for you :

A healthy work-life balance with employee wellness top of mind

We value open, honest communication between team members, challenging each other to continually improve

Employee resource groups that support an inclusive work environment

An onsite, full-service cafeteria with a variety of daily options

Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment / offer process you will be required to :

Provide two professional references (minimum one supervisor and above)

To learn more about Equitable, we encourage you to explore our organization.

At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at if you would like to receive our job postings in an alternative format or require an accommodation with the application process.

LI-Hybrid

Other details

Job Family Individual Contributor

Pay Type Hourly

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Health • Waterloo, ON, Canada