ARC Technician
Location : Mississauga - 825
Employment Status : Hourly Full-Time
Function : Engineering
Pay Grade and Range : CAPG - 4D (MoinL $20.15 - Mid : $25.18)
Bonus Plan : Profit Sharing
Target Bonus :
Hiring Manager : Vladimir Yasnogorodski
Recruiter : Allison Schock
Internal Candidate Eligibility Criteria :
1. Is a Lincoln Electric employee with at least 1 year of service
2. Is NOT on an active Performance Improvement Plan (PIP)
Major Responsibilities
- To report directly to the Manager, Application Resource an ongoing basis and communicate all relevant matters pertaining to business unit
- Performs internal and customer demonstrations and training of welding equipment and consumables, local and at the customer sites
- Provides best practice installation support, which includes machine start-up, training to customers.
- Tracks and reports consumables levels; identifies needs for demos and seminars; orders consumables based on input from manager
- Tracks and plans calibration and certification of (measuring) equipment
- Abide by and actively support Lincoln Electric’s Environmental Health & Safety policies, practices and procedures with respect to protecting the environment, the conservation of natural resources and the Health & Safety of all employees
- To actively participate in company, staff or individual one-on-one meetings on an ongoing basis for the purposes of effective teamwork, enhanced communication and progressive co-operation strategies within the department as well as other departments across the company
- To continually contribute to the profitability of the company and ongoing business operations by initiating, recommending and implementing continuous improvement strategies and initiatives
- To conduct any general duties, specific projects and responsibilities as assigned or required by the Manager, Application Resource Center in a timely and professional manner
Major Requirements Continued
Setting up welding equipmentMachiningPreparing weld samplesAssembling marketing weld kitsMaintaining cleanliness of all ARC equipmentManaging shipping, receiving, and organizing customer samplesMonitoring and replenishing minimum quantities of base metals and gasesPreparing demo kits, including LSO samples, which vary in complexity and time requirementsConducting semi-automatic demos using pre-developed solutions and scriptsPosition Requirements & Factors
Education & Skills :
Welding technician diploma or equivalent experienceAt least 2 years of previous experience working directly with a Technical Welding backgroundAbility to optimize machine settingsGood written (i.e. writing activities report) and spoken EnglishExtensive ability to repair machines and / or describe the issue to a service providerGood communication skills to communicate with various stakeholdersGood hands-on skills on Vertical Mill, CNC, Lathe for plate beveling, sectioning and mechanical samples preparationReadiness to learn if skills are not availableHands-on experience on metallographic samples preparationHands-on experience on various destructive testing methods : tensile, guided bend test, macro, fillet break test, CharpyBasic application knowledge of weld heat treatment processes as a part of procedure qualificationExperience coordinating non-destructive testing activities with the third partyReadiness to learn if any of the skills are not availablePosition Requirements & Factors Continued
Enhancing customer experience by sending standardized demo invitations and follow-up communicationsPreparing mechanical samples for procedure qualificationsMaintains a customer focus by demonstrating exceptional service to both external and internal customersUses sound Judgement and maintains a high level of integrityHas the ability to collaborate effectively with others as a team player to achieve common goals. Recognizes situations in which team members need to work together to solve the work task at handAchieves quality results by executing objectives to ensure the long-term success of the organization