Program Attendant

The Program Attendant plays a vital role in ensuring the safety, organization, and daily operation of Olive’s Branch. This position supports members in their recovery journey by maintaining a welcoming, structured, and secure environment while upholding the values of compassion, dignity, and empowerment. Program Attendants are responsible for monitoring site access, supporting members’ day-to-day needs, administering medications, and maintaining cleanliness and order in the facility. As the first point of contact for members and visitors, this role combines strong interpersonal skills with professional boundaries and trauma-informed practice.

Qualifications

• Experience in frontline support work, preferably in housing, recovery, or mental health settings.
• First Aid and Naloxone training
• Non-Violent Crisis Intervention (NVCI) or similar de-escalation training is an asset.
• Understanding of trauma-informed, harm reduction, and recovery-oriented practices.
• Strong interpersonal, communication, and conflict resolution skills.
• Ability to work independently, exercise sound judgment, and manage multiple priorities.
• Basic computer literacy and accurate documentation skills.
• Clear Criminal Record Check with Vulnerable Sector Screening.

Shifts are casual and include : Days (7- 3PM) Afternoons are a fluctuating time from (3-9pm or 5-9pm or 5-11pm) and Nights (11pm -7am). This position is for $20 / hr.

Please reach out to the HR manager at tracy@awaccommunityservices.org.

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