Dockhand – Marina Operations

Opening Statement

The City of Kingston is grateful to experience the traditional territories of Anishinabek (Ah-nish-nah-beg), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen

• dat). Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government.

At the City of Kingston, we believe that diversity and inclusion are essential elements of a thriving workplace. We value the unique perspectives and experiences that each individual brings to our team. As we continue to grow, we are dedicated to creating an environment where all employees feel welcomed, respected, and empowered to contribute their best work. The City of Kingston views diversity as its strength and we encourage applications from individuals of all backgrounds, including those from underrepresented communities.

As staff, you play a pivotal role in enhancing people's lives by delivering exceptional, customer-centered services of the highest quality. Within our highly ethical environment, you'll embrace accountability by consistently going above and beyond, actively listening to our customers, creatively addressing their needs, and maintaining unwavering respect for all individuals you serve. As a result, you'll become an integral part of our qualified and dynamic team, recognized for its compassion, excellence, integrity, inclusivity, and adaptability.

Position Summary

Reporting to the Supervisor of Recreation Facilities, the Dockhand is responsible for ensuring adherence to Marina rules and regulations and providing excellent customer service to the boating community.

This position is responsible to :

Welcome public in a friendly, courteous manner and provide directions upon request

Aid in the security of overall facility and dock boats as required

Coordinate available slips with Cashiers

Allocate slips according to boat size and general awareness of boaters needs

Greet and usher arriving boats to allocated slips

Aid boats leaving marina to ensure a safe and courteous cast off

Perform payment transactions

Pump Fuel in accordance with the Fuel Handling Act

Operate wastewater pump out equipment

Responsible for the clean-up and removal of debris and seaweed from the water, docks, and grounds on a daily basis

Produce shift-end reports

Operate point of sale equipment and answer phones

Accountable for daily cash receipts

Maintain accurate records of all boats in marina

Clean the marina office daily and clean the marina and on-shore facilities as required

Assist other marina staff with general maintenance of the marina facilities and sites as required

Comply with the Occupational health and Safety Act (OHSA) as well as the Corporation of the City of Kingston’s Health and Safety Program

Other duties as assigned

Must be available to start work as of April 27, 2026

Hours of operation are 7 : 00am – 10 : 00pm, Sunday – Saturday, including holidays

Qualifications, Competencies

MUST BE ENROLLED IN AND RETURNING TO FULL-TIME SECONDARY OR POST SECONDARY STUDIES IN FALL OF 2026 – Verification will be required

Must be 16 years of age as of April 27, 2026

Must have current Standard First Aid / CPR with Automated External Defibrillator certification or be willing to obtain this certification at the candidate’s own expense prior to starting in the role

Valid Class “G2” or “G” Driver’s Licence is considered an asset

Pleasure Craft Operator Card; Marine Personnel Training; and Restricted Operator Certificate – Maritime is considered an asset

Knowledge of the Liquid Fuels Handling Act is required

VHF radio licence is preferred

Experience with cash handling and knowledge of various computer software and point of sale systems (Word, Excel, etc.) is considered an asset

Must demonstrate corporate values of Belonging, Collaboration, Accountability, and Innovation

Skills, Abilities, Work Demands

Bilingualism (English and French) is preferred; additional languages an asset

Strong customer service skills

Ability to work effectively both independently and as part of a team

Excellent verbal and written communication skills

Working knowledge of MS Word, Excel

Ability to organize and prioritize tasks

Judgement and discretion when dealing with confidential information

Ability to follow instructions and perform assigned duties with limited direct supervision

Excellent interpersonal skills

Must be able to obtain and maintain a satisfactory criminal record check at candidate’s own expense