Contact Centre Operations Analyst - Real-Time Insights & SchedulingEnbridge • St. Catharines, Niagara Region, CA
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Contact Centre Operations Analyst - Real-Time Insights & Scheduling
Enbridge • St. Catharines, Niagara Region, CA
2 days ago
Job type
- Full-time
Job description
A leading energy provider in Niagara Region is seeking an Analyst for Contact Centre Operations Support. The role includes real-time monitoring of call centre efficiency, reporting, and analytical support. Candidates should have a relevant degree or technical diploma, advanced Excel skills, and experience with Genesys products. The company offers growth opportunities, competitive salary, and a comprehensive benefits package.
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Contact Centre Operations Analyst RealTime Insights Scheduling • St. Catharines, Niagara Region, CA
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