secretary-receptionist, medical office

Work setting

• Private sector
• Urban area
• Public sector
• Health care institution, facility or clinic

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Electronic scheduler
• Database software
• Spreadsheet
• MS Excel
• MS Word

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you authorized to work in Canada?
• Do you have experience working in this field?
• Do you live near the job location?

Employment terms options

• Evening
• Shift
• Flexible hours
• Morning

Employment terms options

• To be determined
• Day
• Weekend
• Overtime available

Financial benefits

• Bonus

Other benefits

• Free parking available
• Learning / training paid by employer
• Other benefits
• Paid time off (volunteering or personal days)