Business Analyst, EDI

Sunrise Farms is a group of companies with primary focus in the poultry industry.

From our hatcheries to our “ready to eat” state of the art cooking facilities we service customers in the retail, food service and industrial sectors. We are proud of our support of the Canadian farm as well as our investment in the latest equipment and technologies at our facilities across Canada. Our test kitchens have the most current cooking equipment replicating that used in commercial establishments, to facilitate precision testing. This way you know the product you receive will perform to your expectations. We are proud of our long‑standing partnerships with family‑owned Canadian chicken farmers to produce high quality products.

We are seeking a versatile and analytical professional who will start by supporting and maintaining our Electronic Data Interchange (EDI) processes and operational systems, and will transition after ~16 months into a Business Analyst supporting transformation projects.

In the initial phase, this role focuses on recurring EDI tasks, monitoring and resolving integration issues, and performing root‑cause analysis. As our systems evolve, the role shifts into a Business Analyst position working closely with Manufacturing, Sales, Finance, and other operational groups on initiatives such as QMS implementation, CRM, IoT integration, M&A onboarding, and process optimization.

This is a strong opportunity for someone who enjoys solving problems, learning new systems, and acting as a bridge between business users and technical teams.

Responsibilities: EDI Support Analysis

• Support daily and scheduled EDI activities, including data flow monitoring and exception handling until we modernize our current EDI process
• Troubleshoot EDI and integration issues; identify underlying problems and implement corrective actions
• Perform root‑cause analyses to reduce recurring system EDI issues

Responsibilities: Business Analysis

• Continue providing EDI support in a lesser capacity as we modernize our EDI process
• Gather, analyze, and validate business requirements for system improvements and cross‑functional projects
• Serve as the liaison between business teams and technical teams, ensuring clarity of requirements and expectations
• Quality Management System (QMS) implementation
• IoT integrations and automation
• M&A systems and data integration
• Cross‑departmental process optimization
• Create and maintain process maps, documentation, and user guides
• Assist with testing cycles (SIT/UAT), change management activities, and training as new systems or enhancements are deployed
• Collaborate with Manufacturing, Sales, Finance, and other departments to understand operational needs and pain points

Requirements:

• 3 years of experience in system support, business analysis, or a related technical‑functional role
• Working knowledge of SQL (creating queries, analyzing data, understanding table relationships)
• Demonstrated ability to troubleshoot system issues and identify patterns
• Excellent communication skills, with the ability to translate technical information into business‑friendly language
• Experience gathering and documenting business requirements for system changes or enhancements
• Strong understanding of system configuration concepts and how applications interact (coding not required

Nice to Have:

• Experience with EDI standards, mapping, or troubleshooting.
• Boomi experience | knowledge
• Exposure to ERP and WMS|MES systems
• Experience in manufacturing, distribution, or food processing environments
• Familiarity with IoT, data integrations, workflow tools, or automation
• Experience with process mapping methodologies or tools

Competencies:

• Strong communicator capable of building relationships across technical and business teams
• Highly organized and detail‑oriented with strong documentation habits
• Curious, proactive, and comfortable asking clarifying questions
• Thrives in changing environments and enjoys learning new systems and processes
• Able to independently manage time, priorities, and follow‑ups
• High problem‑solving aptitude and willingness to learn new technologies and processes

$75,000 - $85,000 a year

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At Sunrise Farms we are proud to be an equal‑opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.

Please note that the expected new hire salary range provided is derived from a group of like roles within Sunrise Farms. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.