Medical Office Assistant

Join Own Health as a Medical Office Assistant and become the operational linchpin of our tech‑enabled vascular clinic in Toronto. In this hybrid role, you will coordinate patient and clinician workflows that help prevent unnecessary amputations and modernize chronic‑disease care on our key projects across Canada. If you excel at precision, thrive in a fast‑moving team, and want your administrative expertise to deliver measurable impact, we want to meet you.

Location: Toronto, ON (Hybrid – 2 days in-office, 3 days remote)
Job Type: Full-time
Start Date: ASAP
Salary: Competitive, based on experience
Vacation: 15 days annually + statutory holidays
Benefits: Comprehensive health and dental benefits, annual professional development budget, bonus eligibility, and potential for equity participation

About Own Health

Own Health is Canada’s leader in integrated, tech-enabled vascular care. We specialize in value-based, preventative care programs that reduce unnecessary amputations, improve patient outcomes, and modernize how health systems deliver chronic disease management. We work across the country with governments, communities, clinics, and providers to build scalable, patient-centered solutions: whether in hospital, in the home, or through our proprietary technology platform, Doctor Dash.

If you care about improving lives through healthcare innovation, and thrive in a fast-moving, collaborative team, this role is for you.

Your Responsibilities

As a Medical Office Assistant, you will play a vital role in ensuring smooth clinical operations, supporting both patient care and administrative needs. You will:

• Respond to phone and email inquiries from patients and families with professionalism and compassion
• Maintain and update electronic health records (EHR) accurately and securely
• Book follow-up appointments and manage clinician calendars
• Process inbound tasks and faxes, ensure timely filing and routing of medical documents
• Verify and update patient demographic and insurance information
• Perform general administrative duties including records management and coordination of care documentation
• High school diploma or equivalent
• Previous experience in a medical office or healthcare setting strongly preferred
• Strong organizational, time management, and multitasking skills
• Excellent written and verbal communication abilities
• Proficiency with EHR platforms (e.g., Accuro, Oscar, or similar) and comfort with digital tools
• Understanding of medical terminology and clinical workflows
• Team player mindset with a strong sense of accountability and confidentiality
• Hybrid flexibility: Enjoy a healthy mix of in-office collaboration and remote focus time
• Professional development: Annual budget for courses, certifications, and conferences
• Bonus & equity: Annual bonus structure and eligibility for stock option participation
• Tech & tools: Access to modern systems, tools, and workspaces
• Make a difference: Be part of a mission to transform vascular care and save limbs across Canada

Application Process

• Send your résumé and a 150‑word note on why integrated vascular care inspires you to careers@ownhealth.ca.
• Video screening (30 min) with talent team.
• Panel interview with Clinic NP, Senior MOA, and Ops Lead (scenario‑based).
• Reference & background check (criminal record + two professional refs).
• Offer – we aim to complete the cycle within three weeks.

Own Health is committed to employment equity and welcomes applicants from all backgrounds, including those who identify as Indigenous, Black, racialized, LGBTQ2IA+, living with disabilities, or newcomers to Canada. Accommodations are available upon request throughout the hiring process.

We encourage applications from individuals of all backgrounds and communities.

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