BE Power Equipment is a leading manufacturer of pressure washers, air compressors, generators and water pumps serving industrial markets in over 30 countries. Headquartered in Abbotsford, BC, our third generation, family owned business is focused on designing quality products and delivering exceptional service.
BE Power Equipment is proud to be recognized for a third year running as one of Canada’s Best Managed Companies. This prestigious recognition is a testament to BE’s strong leadership and our commitment on creating an inclusive workplace to achieve our shared goals.
We are looking for an Accounts Receivable Specialist who will report to the Shared Services Manager but works directly with AR Lead and other finance team members. We are looking for a high-energy individual with a passion for customer service. The focus of the role will be on customer collections and relations for multiple entities with the balance of duties including payment processing and account reconciliations.
Responsibilities
- Assist AR Lead with collection phone calls, e-mails and follow-ups
- Identify problem accounts and elevate collection action
- Process incoming customer payments through multiple payment methods i.e. cheques, wire transfers, EFT / ACH and credit cards (multi currency, multi company)
- Process credit card payments on a manual terminal, manage credit card customer accounts
- Send daily invoices by mail, e-mail or EDI
- Issue monthly customer statements by mail or e-mail
- Complex account reconciliations and processing of customer claims and deductions
- Liaises with customers and internal staff members to help resolve billing / shipping errors as required
- Assist AR Lead with annual account clean up and credit line reviews
- Participate in process improvement
- Ensure compliance with internal accounting controls and policies
- Assist the Finance department with other related duties and projects as required
What we are looking for
Applicants must be legally entitled to work in Canada1+ years of Accounts Receivable experience required1+ years of Customer Collection phone call experience in a professional environment1+ years of processing new customer applications and credit approval using credit report and trade referencesExcellent communication and interpersonal skillsAbility to learn new software quickly and navigate it successfullyIntermediate computer skills (Microsoft Office Suite, in particular Excel and Outlook)Able to work and keep up in a fast-paced environmentStrong attention to detail and accuracyStrong problem solving and analytical / investigative skillsConfident, assertive, and able to find resolutionProfessional, ethical, and personable telephone etiquetteOrganized, able to prioritize and multi-taskMust be able to effectively communicate in English, both verbally and in writingWhy work at BE?
Competitive salary commensurate with experienceGroup medical and dental benefits including Employee and family assistance programCompany RRSP matching planFlexible work hours and potential for hybrid work arrangementHealthy work life balanceEmployee discount programTraining and development opportunitiesModern, well-equipped work environment with excellent staff facilitiesEmployee welcome package and other SWAGExcellent and collaborative team / work environmentTeam socials and engagement events in and outside of the officeWe thank all applicants; however, only those considered qualified will be contacted for an interview.
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