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Claims Supervisor - Full Time (Anywhere in Canada)
Claims Supervisor - Full Time (Anywhere in Canada)ClaimsPro LP • Markham, York Region, CA
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Claims Supervisor - Full Time (Anywhere in Canada)

Claims Supervisor - Full Time (Anywhere in Canada)

ClaimsPro LP • Markham, York Region, CA
4 days ago
Job type
  • Full-time
Job description

Company

ClaimsPro LP

Claims Supervisor - Full Time (Anywhere in Canada)

We have an existing opportunity to add a Claims Supervisor to our team!

Overview

The Claims Supervisor oversees a team of automobile liability adjusters, providing leadership, guidance, and motivation. This role ensures high-quality adjusting services and supports the team’s growth and development while delivering customer service to meet the clients’ needs.

Key Job Responsibilities

  • Support achievement of financial and production targets through management of KPIs such as abeyance, adjuster billings and daily production.
  • Completion of quality assurance reviews to ensure quality standards are met.
  • Act in a consultative and advisory capacity on claims matters and technical issues.
  • Provide training on an individual and team basis on an ongoing and consistent basis.
  • Recruitment and development of new staff and management retention of current employees.
  • Advance Employee Net Promoter Scores.
  • Manage staff licensing and educational licensing requirements.
  • Support National Accounts Operational Revenue budget.

Qualifications And Experience

  • University degree or combination of education and equivalent business experience.
  • CIP designation or working towards completion and ability to be licensed in multiple provinces.
  • Minimum of 5 years’ experience in automobile claims adjusting.
  • Prior Supervisory experience is an asset.
  • Strong communication skills to clearly convey expectations, goals and feedback to the team.
  • Ability to resolve conflicts quickly.
  • Leadership skills to motivate the team and ensure a positive and goal-oriented work environment.
  • Critical thinking skills to analyze complex claims.
  • Interpersonal skills to build strong relationships with the team.
  • Time and priority manage to efficiently balance multiple tasks and priorities.
  • Respect for diversity and generational differences within the workplace.
  • Emotional intelligence to understand and manage your emotions and the emotions of others.
  • Coaching and development skills to support and enhance team members growth.
  • A vision for the future to achieve long term goals for the team and the management of the account.
  • Competitive Pay : $67,200 - $93,300.

    Accommodations and Diversity

    We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

    Unsolicited Outreach Statement – Recruitment Agencies

    We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. We will not pay a fee for any placement resulting from unsolicited resumes. We welcome resumes submitted directly from candidates.

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    Claims Supervisor Full Time Anywhere in Canada • Markham, York Region, CA

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