6 days ago : Be among the first 25 applicants.
Work in a spectacular Retirement Community at the picturesque Carleton Place in the Ottawa Valley.
Enjoy competitive salary and health benefits, team meals, vacation, sick pay and pay incentive premiums.
Are you passionate about raising the bar in the retirement industry? We are looking for an energetic, motivated team player who can inspire others to provide the highest standards of performance and customer service.
As a Server at a V!VA Retirement Community, you will be accountable for your schedule and job duties as they relate to your assigned shifts. You will collaborate and work as a team player with an emphasis on food and beverage service. You will serve food and beverage items in a knowledgeable, friendly and helpful manner to all Community Members and guests, aiming to achieve 100% satisfaction.
Key Responsibilities
- Greet all Community Members and guests at the table.
- Respond to inquiries regarding the menu.
- Take menu, beverage and bar orders and communicate them to kitchen and / or bar.
- Organize and prioritize service according to the appropriate sequence.
- Check food orders prior to serving to ensure correctness, proper presentation and fulfillment of special requests.
- Serve food, coffee, water and other beverages; refills beverages as needed.
- Set tables in accordance with V!VA standards.
- Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware.
- Give personal attention, take personal responsibility and use teamwork when providing service.
- Respond to concerns / complaints regarding food or service, correct errors, resolve complaints with a friendly, positive attitude.
- Listen, apologize with empathy, find solutions and follow through when resolving problems.
- Cooperate closely with other servers to meet and exceed service expectations.
- Participate in and attend in‑service training and education programs as scheduled.
Qualifications
Experience in a dining‑room setting serving food and taking orders, preferably in a fine dining restaurant or retirement community setting.Strong customer orientation to older adults.Ability to communicate clearly with peers and subordinates.Ability to manage time effectively with little supervision.Smart Serve Certificate (must be able to serve alcohol) and Food Handler Certificate.Current or up‑to‑date police background check and vulnerable sector search.Ability to work as a team member and understand the priorities of others.Ability to bend, stretch, sit and stand for long periods; able to lift a maximum of 50 lbs.Ability to work flexible hours and weekends, and available for call‑ins.Effective communication skills in verbal and written English.V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Successful applicants will be required to show proof of eligibility to work in Canada for the next six months.
All new team members are required to be vaccinated for COVID‑19. Accommodation, including for those who cannot be vaccinated for COVID‑19 due to religious or medical reasons, will be provided in accordance with V!VA Retirement’s obligations under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Application deadline : 6 days ago (position still open).
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