Account Manager, Small Business (Vancouver / Surrey / Coquitlam)

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Work Location : Surrey, British Columbia, Canada

Hours : 37.5

Line Of Business : Personal & Commercial Banking

Pay Details : $65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The base pay offered may vary based on candidate skills, experience, location and other business needs. Candidates are encouraged to discuss compensation details with their recruiter.

Job Description

Department Overview : Small Business Banking is a dynamic division within the Business Banking Portfolio at TD, with a vision to be the Official Partner of Big Dreams for Canadian small and medium‑size businesses.

We focus on building strong personal and professional relationships with our small‑business clients. Our dynamic professionals are dedicated to supporting client needs—including starting a business, maintaining stability, growing, and transitioning a business. Our strategy is to be Better Business Bankers while helping make small business easy and affordable for owners in our communities.

Role

Are you known for forming long‑lasting relationships with clients? Do you quantify continuous referrals from satisfied customers? If so, step into the role of Account Manager, Small Business . In this position you will deliver a legendary customer experience, drive profitable growth, and achieve target results.

• Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centres of influence that will contribute to business‑development opportunities.
• Build relationships with small‑business customers by understanding their needs and finding opportunities that enable customized information and advice best suited to the customer.
• Liaise with Internal Branch Banking network, Commercial Banking Centers, and Wealth partners to provide holistic advice and resources to support our customers.
• Keep current on emerging trends and grow knowledge of the business, related tools and techniques; participate in knowledge transfer within the team and business unit.
• Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork, and ensure timely communication of issues.

Job Requirements

Specific Locations

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in colleagues to help them and their families achieve financial, physical, and mental well‑being goals. It includes base salary, variable compensation, health and well‑being benefits, savings and retirement plans, paid time off, banking benefits and discounts, and career‑development and recognition programs.

Additional Information

We’re delighted that you’re considering a career at TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support colleagues need to thrive at work and at home.

Please be advised that this job opportunity is subject to provincial employment regulations. Each province or territory in Canada may have its own requirements.

Colleague Development

At TD, you’ll have regular career and development conversations with your manager, and access to an online learning platform and mentoring programs to unlock future opportunities. Whether you want to help customers or inspire colleagues, you can choose from many career paths.

Training & Onboarding

We will provide training and onboarding sessions so you have everything you need to succeed in your new role.

Interview Process

We’ll reach out to selected candidates to schedule an interview and communicate outcomes by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (e.g., accessible meeting rooms, captioning for virtual interviews) to remove barriers and help you participate throughout the interview process.

Language Requirement (Quebec Only)

Sans Objet

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