Senior UX Designer

Wagepoint is a small-but-mighty fintech on a mission to make payroll simple (and maybe even delightful). Our online software takes care of the “ugh” stuff — like wage calculations and tax reporting — so 30,000+ small businesses, accountants, and bookkeepers across North America can get back to doing literally anything else. Since 2012, we’ve been making payroll magic happen with the world’s friendliest team : always supportive, never stuffy, refreshingly human.

Who We are :

At Wagepoint, we’re good people. Sure, maybe we’re biased. But that’s only because Wagepointers bring the best versions of ourselves to do some of the best work in our careers.

We’re an authentic team who bring our diverse backgrounds, ideas, experiences and cultures together to make payroll magic. Speaking of, we “pull rabbits out of hats” for thousands of small business owners across Canada who rely on our payroll software to pay their employees and process their payroll taxes. And we’re just getting started.

We’re growing and looking for more awesome people to join our merry band of misfits. We are looking for people who share our understanding that when it comes to our commitment to our customers : we mean business. Especially given that the consequences of getting payroll wrong can sometimes be dire.

If you are the kind of person who has always wanted to make a difference and be heard at work, Wagepoint will give you plenty of opportunity to do just that.

The Role at High Level :

We’re looking for a talented Senior UX Designer who’s passionate about crafting intuitive, accessible, and delightful user experiences that make complex tasks simple. In this role, you’ll lead by example—delivering exceptional design work, mentoring peers, and advocating for user-centric design across the organization.

You’ll report directly to our UX Design Manager and collaborate closely with Product, Engineering, and other cross-functional partners to shape the future of Wagepoint’s product experience.

What You'll Be Expected To Own :

Craft, Research & Data-Lead Decisions

A strong eye for visual craft and design excellence

Craft detailed wireframes, prototypes, and high-fidelity designs

Develop reusable UX patterns and UI specifications, contributing to our design systems to ensure consistent experiences across platforms

Rapidly prototype and test key workflows with practitioners, iterating to create coherent cross-product journeys.

Conduct user research, and make data-led decisions to improve the user experience

Cross-Functional Collaboration & Planning

Strong communication skills, building rapport and partnerships, and bridging connections with stakeholders

Work closely in a product trio to shape early ideas, define problem spaces, and align on solution hypotheses

Lead and facilitate workshops, discovery sessions, and cross-department reviews

Effectively communicate work estimates and contribute to scoping new initiatives

Champion real user needs in roadmap planning

Estimate UX work, managing competing priorities and timelines

Strategy, Vision & Systems Thinking

Help unify and modernize experiences across legacy and acquired products

Contribute to closing known product gaps and improving consistency

Identify UX improvements and introduce new product opportunities

Align closely with Engineering, Customer Service, and Risk on the UX impact of platform migrations

Consider the entire user journey through information architecture, user flows, and service blueprints

UX Maturity & Leadership

Mentor other designers, provide constructive feedback, and create a safe environment with your peers

Contribute to team process definition, improve workflows, and align the team on UX patterns

Advocate for UX in your working teams and across the organization, setting an example for excellence and impact

What You Bring To The Table :

5+ years of experience in UX design, preferably within SaaS or product-focused environments.

Proven expertise in wireframing, prototyping, information architecture, and high-fidelity design.

Strong communication, critical thinking, and problem-solving skills.

Experience with workshop facilitation, planning, and project estimation.

A collaborative mindset with a passion for mentorship and cross-functional teamwork.

Proficiency with modern design tools (e.g., Figma, FigJam, or similar).

Experience integrating AI tools into UX and Product workflows, and designing for AI in user-facing applications

Bonus points if :

You’ve contributed to or managed a design system.

You’ve worked in a fast-paced, agile product team.

You bring a unique mix of creativity and systems thinking to your craft.

What We Bring To The Table :

Impact : Roll up your sleeves and directly contribute to the growth and success of Wagepoint by shaping our workforce.

Culture : The opportunity to work with the world’s friendliest team, solving interesting problems together with an endless amount of laughter (We work hard, but we always have time for a bad joke or two).

Growth : Opportunities for professional development and career advancement - we are always, always learning with a growth oriented mindset.

Innovation : Work in an environment that encourages creativity and new ideas.

Remote : The ability to work from home, forever! Wagepoint is a remote company, so you don’t have to worry about commuting to an office. Plus, more time with your pets is always a bonus!

Ready to embark on an exciting journey with us? Apply now and help us build the future of Wagepoint!

Next Steps :

If all the above feels right and proper, please don’t feel like you need to send us an uninspired cover letter. Just send us your updated resume and perhaps a few lines on what excites you about the job - we really want to get to know who you are, not just about how we can work together. If we believe you’re a good match, someone from our team will reach out to schedule a call.

Psssst!

Wagepoint is an equal opportunity employer. We welcome and appreciate all applicants with diverse backgrounds, races, religions, genders, identities, ages, experiences (the list goes on!). We are committed to making not only our workplace safe and inclusive for everyone, but also ensuring our recruitment process reflects that. We are a remote company, so there's no need to travel to an office for an interview, but if you require any special accommodation during our recruitment process, please let us know. We are more than happy to assist!

As part of our hiring process, AI-based tools are used to support the initial review of applications. Rest assured, our People Ops team carefully reviews all applications and makes the final decisions on candidate progression.