Service Specialist

Contract Champion for the US West Region, working alongside leaders to help achieve key KPI s as it relates to contract performance and our work order management systems data accuracy.

Overall Contract profitability (analysis and remediation)

Management of reactive works and limiting contract leakage

Managing of preventative maintenance schedules

Assisting the business with overall contract labor loading

Assisting the business with data accuracy in SMS as it relates to resource allocation and maintenance plans

Managing data accuracy to ensure efficiency and consistency within the service base.

MUST HAVE

Technical Diploma or Degree

1+ Years of experience with Sales Force and the SMS platform / data management

WE VALUE

Building Automation System knowledge

Security and Intrusion System knowledge

Understanding of the HVAC principles

Experience with SAP and contract management

Strong communication skills

Advanced Microsoft Excel skills

Strong Analytic skills