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Customer Success Team Member

Customer Success Team Member

Adecco CanadaAylmer, ON, CA
11 days ago
Salary
CA$23.00 hourly
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description

Adecco is actively seeking a Customer Success Team Member to join our client's growing team in Brampton, ON. This is a full-time position offering a competitive wage of $23.00 per hour and a chance to be part of a dynamic and forward-thinking logistics company. As the first point of contact for customers, you will play a pivotal role in ensuring the highest level of service delivery and client satisfaction. If you have a passion for helping customers, possess strong communication skills, and thrive in a fast-paced work environment, this is the ideal opportunity for you to take your career to the next level.

  • Pay Rate : $23 / hour.
  • Location : Brampton, ON
  • Shift : Monday-Friday 9 : 00am-5 : 00pm
  • Job type : Permanent | Full-time

Responsibilities :

  • Maintaining a professional attitude when dealing with internal and external contacts.
  • Responding to client inquiries via email and phone in a timely and courteous manner.
  • Order entry, confirming charges for invoicing, and receipt entry for 4PL partner warehouses.
  • Collaborating and sharing responsibilities with co-workers to meet client needs and service level agreements.
  • Assisting with customer mailings and other communications as required.
  • Requirements :

  • Legal eligibility to work and reside in Canada.
  • Strong communication skills, both written and verbal.
  • A customer-centric attitude and a passion for providing exceptional service.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Detail-oriented, with strong organizational and time-management skills.
  • Previous experience in a customer-facing role or within the logistics industry is an asset.
  • Don't miss out on this Customer Success Team Member position in Brampton, ON. Apply now and our dynamic team of recruiters will reach out if you qualify for this role.

    CAB0517