Bus Assistant

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Stock Transportation Ltd. (a subsidiary of National Express LLC)

Operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta. Our corporate office is located in Markham, ON and houses the administrative and support functions for the company. We have a strong record of success and decades of experience in pupil transportation, supported by National Express Group, a global leader in transportation.

A DIVISION OF NATIONAL EXPRESS LLC

National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. National Express School (NEXS) operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports over 1.3 million students daily. Safety is our cornerstone; we are dedicated to ensuring children arrive at school safely and on time so they can make the most of their school day.

Purpose of Position

To maintain conduct of passengers on bus, help ensure safety of passengers, and assist passengers in getting on and off the bus or with walking to a bus stop.

Main Duties & Responsibilities

• Be at least 18 years of age.
• Exhibit the highest ethical best practices and personal integrity; share concerns about suspicious or inappropriate behavior with supervisor or manager.
• Pass pre‑employment physical examination.
• Attend and pass all pre‑employment training and ongoing training as required by the Company.
• Attend all Company Safety Meetings.
• Report to work on time.
• Lift and operate equipment, including seat belts, tie‑downs, harnesses, and wheelchair clamps.
• Lift and close bus doors daily, and assist passengers who are boarding and exiting the bus.
• Evacuate bus in emergency situations and physically assist passengers to evacuate.
• Possess tact and diplomacy in dealing with students, parents, and school district / board personnel.
• Ensure passengers are safely seated while the bus is in motion.
• Effectively manage student behaviour by exercising communication and discipline as per Company policies, and report student discipline issues to the school and to the Company immediately.
• Practice safe work habits to prevent accidents. Report all accidents, incidents, and concerns with passengers to the Company immediately. Safety‑sensitive positions are subject to alcohol and drug testing in post‑incidents / accidents, and in reasonable‑cause situations.
• Complete all paperwork, including route change sheets and timecards, in a timely manner.
• Assist in keeping Company vehicle neat and clean.
• Contact parents of passengers if instructed by the Company.
• Conduct child checks to ensure no students are left behind on the school bus.
• Perform other tasks as assigned by the Company.
• Adhere to Company standards in conduct and customer service, and follow all Company policies as outlined in the Employee Handbook as well as local CSC work directions and instructions.

Qualifications

National Express has a zero‑tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. National Express is committed to promoting the protection and safeguarding of all children and passengers.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Administrative

Industries

School and Employee Bus Services

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