LOT Associate : Full Time - AIRDRIE

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Position Overview

The Lot Associate's primary responsibility is to load orders into customer vehicles and ensure the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.

Key Responsibilities

• Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Maintain a sufficient quantity of carts near the entrance of the store.
• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
• Approach customers to determine if they need help loading product into vehicles and / or shopping carts.
• Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.

Maintains Safety and Security

Competencies

Skills

Direct Manager / Direct Reports

Travel Requirements

Physical Requirements

Working Conditions

Minimum Education

Minimum Years Of Work Experience

Minimum Leadership Experience

Certifications

Other Requirements / Assets

Seniority level

Employment type

Job function

Industries

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