SWITCHBOARD OPERATOR

Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed Clerk to support the Health Information department.

In accordance with the established mission, vision, values and strategic priorities of Northern Health and under the general supervision of the HIM Coordinator, the Switchboard / Health Records Clerk performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, faxing reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address and related communications system.

Medical terminology and typing 45 wpm required.

Wrinch Memorial Hospital Teaching is a time-honored tradition at Wrinch Memorial hospital. There is an ongoing rotation of Medical Students, Nurse Practitioner Students and Medical Residents. It serves a population of 8,000 with :

• Nine Complex Care beds
• One Respite bed
• 13 Acute Care beds
• Dental Clinic
• Laboratory
• Wrinch Medical Clinic
• One secure psychiatric observation room
• Medical Imaging, including ultrasound
• Retail Pharmacy On-site

Other health and community care services include :

o Home Care

o Palliative Care

o General surgery

o Internal medicine

o Gynecology

o Rheumatology

o Pediatrics

o Urology

o MyoActivation Pain Clinic

o Neurology (coming soon)

The Hazeltons The communities that make up what is collectively known as the Upper Skeena, are situated on the unceded traditional territory of the Gitxsan Nation. The Gitxsan people have lived on these lands for 10,000+ years and along with the Wet'suwet'en Nation to the east, established the precedent setting Delgamuukw court decision in 1997. Some of the communities included in the Upper Skeena are the incorporated municipalities of Hazelton and New Hazelton, unincorporated settlements of South Hazelton, Two Mile, Suskwa Valley, Miskinish (Cedarvale), Kitwanga Valley, Andimal and the Kispiox Valley, and the 7 Indigenous villages of Gitanyow, Gitwangak, Gitsegukla, Hagwilget, Gitanmaax, Sik-e-dakh, and Anspayaxw. Some would say the natural beauty of the land is unparalleled – it certainly holds a central place in health and wellbeing for many of the Indigenous and non-Indigenous people who live on these unceded lands. Check out , known as the historic heartland of northwest BC.

What Northern Health has to offer you!

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Qualfications

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Who we are

Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.

Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.

There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.