Brand Ambassadorbusiness • In-person

No longer accepting applications

Brand Ambassador

business • In-person

30+ days ago

Job type

Full-time

Job description

Job description

HireArt is helping a top ride-hailing company find customer service-oriented individuals that will represent the company as Brand Ambassadors at NY Rangers vs. NY Islanders at Madison Square Garden, 4 Pennsylvania Plaza, New York, NY 10001 for some upcoming NY Rangers games!

Event hours / shifts are approximate and subject to change.

New York Rangers vs. Philadelphia Flyers Thursday, February 26, 2026 | 6 : 00 PM - 11 : 00 PM
New York Rangers vs. Chicago Blackhawks Friday, March 27, 2026 | 5 : 00 PM - 10 : 00 PM

In this role, you will be focused on representing the company brand, guiding riders to the pickup location, signing up new riders, and providing any feedback to the team on rider sentiment.

As a Brand Ambassador, you will :

Customer Service : The ultimate people person—quick to create a world-class experience for drivers and riders Cheerful, magnetic personality—a natural helperDirect riders to designated pickup locationPromote downloading the company app for new customersEncourage attendees to visit the lounge and use the provided charging stationsHand out free hydration products that will be provided at the lounge

Offer basic tech support to riders, including : Downloading the appRestarting the appGuiding them to the ‘Help’ button for additional concerns

De-escalate and diffuse tense situations while keeping a cool head for any unexpected interactions

Requirements

1+ years of experience in customer service with the ability to be on your feet throughout your shift

A general understanding of the ridesharing industry

Accountable self-starter with excellent organizational skills, attention to detail, and problem-solving capabilities

Adaptable to fluid environments

Strong communication skills

Must be able to work a flexible schedule, especially evenings and weekends

Commitment : This is a 2-day contract position staffed via HireArt. This role is onsite and open to candidates local to the Greater New York area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

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Brand Ambassador • In-person

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