Account Manager Strategic and Key Accounts

Please note the base salary will be determined by the successful candidate's education, skills and experience. The listed salary range serves as a general pay guideline for this position's pay level.

Account Manager Strategic and Key Accounts

Location : Hybrid - Kingston, Toronto, Montreal, Vancouver or Calgary

Empire Life is looking to hire an Account Manager Strategic and Key Accounts to join our Group Distribution team!

Why pursue this opportunity

Impactful work  - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

Play an integral role  - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Deliver excellence -  provide a personal, accurate, professional, and courteous service and resolution to our customers.

Diversity, equity, and inclusion  - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you’ll be working on

• Identify, build and develop new and existing relationships with Strategic Partners; surface opportunities to improve the effectiveness of partnership arrangements, develop and manage mutually beneficial working relationships
• Identify emerging unique business requirements and ensure documentation of policy and procedures accurately reflect the practices in place
• Provide information to Strategic Partners on Empire Life products and offer array; highlight the benefits and features and guide Strategic Partners in the determination and understanding of value and fit for their business and customers
• Build relationships within Empire Life in order to leverage organization during implementation, ongoing servicing and escalate service issues accordingly
• Represent the Empire Life brand through regular interaction with Distribution Partners
• Establish quote guidelines including subsidy direction for internal stakeholders; work collaboratively on the application of subsidy within established parameters; ensure implementation and issue concerns are resolved; support the development and execution of business case to support sales decisions
• Work within renewal parameters for internal stakeholders; work collaboratively with internal stakeholders to ensure business is renewed within subsidy guidelines and persistency levels are achieved
• Act as escalation point for internal stakeholders to support the resolution of quote, issue, service, administration and renewal issues
• Manage subsidy and acquisition for assigned block of business; review regularly with internal stakeholders to ensure business is profitable and quotas are achieved
• Prepare reporting and identify key observations to guide effective regularly scheduled business review meetings with Strategic Partners
• Support new partnership business development activity including needs assessment, pricing strategy, proposal and finalist presentation
• Collaborate with Core business partners to ensure best practices and emerging

What we’re looking for you to have

Working Conditions

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes :