Talent.com
Program Relations Manager
Program Relations ManagerInnomar Strategies Inc. • Kelowna, Regional District of Central Okanagan, CA
Program Relations Manager

Program Relations Manager

Innomar Strategies Inc. • Kelowna, Regional District of Central Okanagan, CA
25 days ago
Job type
  • Full-time
Job description
  • In support of Health Care Professional and their patients, the Program Relations Manager :
  • Serves as the primary point of contact for HCP to support navigation of PSP requirements.
  • Acts as a liaison between PSPs, healthcare providers to relay important updates, requirements, and any changes in the patient support process.
  • Facilitates the flow of information between all parties involved to streamline the patient support journey.
  • Develops strong working relationships with physicians and their office staff to ensure smooth maintenance of patients enrolled in the PSPs.
  • Provides triage support of information on PSPs and facilitates the access to PSP services needed.
  • Collects necessary patient information and clinical data.
  • Coordinates private and public reimbursement activity directly with PSPs or with insurers if no PSPs exist.
  • Assists patient with pharmacy services, when needed.
  • Monitor’s patient journey and addresses barriers or delays.
  • Provides proactive assistance to resolve issues and escalates accordingly.
  • Through close collaboration with the various PSPs, the Program Relations Manager :
  • Serves as the primary point of contact (or liaison) between PSPs and HCPs.
  • Develops and maintains a positive relationship with the Program Patient Support team.
  • Coordinates required medical notes for PSP to complete reimbursement coverage for patient.
  • Receives and reviews documents from PSPs.
  • Confirms outcome of reimbursement navigation.
  • Identifies processes improvement to facilitate exchange of information.
  • Ongoing maintenance of communication.
  • Proactively provides help to resolve issues.
  • Completes all relevant reports (expenses, mileage, reports etc.) as per specified timelines and as per required standards.
  • Plans travel into Physician's office on an agreed upon schedule.
  • Attends scheduled Continuous Medical Education events and reports new activities.
  • Provides in service presentation to KOL physicians.
  • Fulfill other duties and tasks as assigned, including potential on-call responsibilities.
  • A Bachelor’s degree in health care or a related discipline
  • Requires a minimum five (5) years, in the healthcare, pharmaceutical or industry or related experience;
  • PSP and case management experience preferred
  • Asset to have Health Care professional registered within their province (e.g. RN, RPN, Pharmacist, …)
  • Minimum three (3) years in a clinical setting an asset.
  • Available to travel within an assigned territory, some overnight travel may be required.
  • Valid Driver’s License, current auto insurance policy and access to reliable transportation, for regional travel.
  • Experience and background in various therapeutic areas is an asset.
  • Normally requires a minimum of five (5) years in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support.
  • Background in business administration (pharmaceutical) sales and marketing an asset.
  • Knowledge of private and public reimbursement structure, systems, and process.
  • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation.
  • Strong communication and interpersonal skills for effective patient and healthcare provider interactions.
  • Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines
  • Fluency in French and / or English may be required depending on program and geographic location.
  • Strong customer service skills
  • Strong business acumen
  • Strong analytical skills-
  • Strong critical thinking skills-
  • Ability to communicate effectively both orally and in writing.-
  • Effective interpersonal and leadership skills-
  • Effective organizational skills and attention to detail-
  • Ability to consistently meet deadlines.Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.2.)
  • Be Wary of Unrealistic Promises :
  • Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com / careers

    • #J-18808-Ljbffr

    Create a job alert for this search

    Program Manager • Kelowna, Regional District of Central Okanagan, CA

    Similar jobs
    Program Manager

    Program Manager

    Pela Case Corporation • Kelowna
    Full-time
    Do you love world-changing technology? Do you get energized by bringing structure to complexity? Does aligning timelines, and guiding big ideas into real products make you come alive? If so, we’re ...Show more
    Last updated: 1 day ago • Promoted
    Relationship Manager (On Site)

    Relationship Manager (On Site)

    Prospera Credit Union • Kelowna
    Full-time
    Relationship Manager (On Site).Prospera Credit Union is a community-based, purpose-driven organization that offers our members a full range of financial products and services.As one of the largest ...Show more
    Last updated: 1 day ago • Promoted
    Finance Private Tutoring Jobs Coldstream

    Finance Private Tutoring Jobs Coldstream

    Superprof • Coldstream, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Development Manager

    Development Manager

    UBC Properties Trust • Kelowna, BC, Canada
    Full-time
    Established in 1988, UBC Properties Trust’s (UBCPT) mandate is to build financial legacy and create innovative spaces to live and learn. We develop, service, and lease residential land, foster...Show more
    Last updated: 15 days ago • Promoted
    Director, Project Planning Services

    Director, Project Planning Services

    Houle Electric Limited • Kelowna, BC, Canada
    Full-time
    A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle. We believe in empowering communities through local...Show more
    Last updated: 30+ days ago • Promoted
    Manager of Transmission & Distribution Engineering

    Manager of Transmission & Distribution Engineering

    Lauren Services • Kelowna, BC, Canada
    Full-time
    Manager, Electrical Utility / High Voltage Power & Distribution Team.At Lauren, integrity is everything.Its about trust, transparency, honesty, and respect, driving us to make the right choices, ...Show more
    Last updated: 30+ days ago • Promoted
    Recreation Manager

    Recreation Manager

    Optima Living • Kelowna, BC, Canada
    Full-time
    White Heather Manor in Kelowna, BC.Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia.Our communities are amon...Show more
    Last updated: 30+ days ago • Promoted
    After-School Program Leader & Licensed Manager

    After-School Program Leader & Licensed Manager

    Boys and Girls Club Okanagan • Kelowna
    Full-time
    A community service organization in Canada is seeking a Senior Program Leader for their Glenrosa Club After School Program. In this temporary role, you will manage daily operations, oversee staff, a...Show more
    Last updated: 2 days ago • Promoted
    Stay-at-Home Moms : Remote Surrogacy Opportunity (Age 21–39)

    Stay-at-Home Moms : Remote Surrogacy Opportunity (Age 21–39)

    Surrogacy4All • Armstrong
    Remote
    Full-time +1
    Are you a compassionate woman who’s had a healthy pregnancy and wants to help others experience the joy of parenthood?.Surrogacy4All helps Canadian women become . Full emotional, legal, and medical ...Show more
    Last updated: 19 days ago • Promoted
    Program Leader

    Program Leader

    BGC Okanagan • Kelowna, BC, Canada
    Part-time +1
    Date Posted : December 12, 2025.Location : Kelowna, BC (Martin Ave Club).Looking for a job thats fun and truly meaningful?. BGC Okanagan is hiring a part-time Program Leader to support our After School...Show more
    Last updated: 30+ days ago • Promoted
    Program Area Leader - Casual

    Program Area Leader - Casual

    BGC Okanagan • Vernon, BC, Canada
    Permanent
    Looking for a job thats fun and truly meaningful?.BGC Okanagan is hiring a Program Area Leader for our Vernon Club.Step into a world where every day is an opportunity to make a difference in the li...Show more
    Last updated: 8 days ago • Promoted
    Project Manager

    Project Manager

    ServiceMaster Restore of Central & North Okanagan • Kelowna, BC, Canada
    Full-time
    ServiceMaster of Central & Northern Okanagan provides emergency response, restoration, and construction services to the insurance industry, residential and commercial customers.We offer a wide ...Show more
    Last updated: 30+ days ago • Promoted
    Service Delivery Manager

    Service Delivery Manager

    Community Living BC • Vernon, BC, Canada
    Full-time +1
    We are honoured to again be selected as one of B.If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!.Manageme...Show more
    Last updated: 30+ days ago • Promoted
    Product Manager

    Product Manager

    Minga • Kelowna, BC, Canada
    Full-time
    At Minga, were creating the Student Behavior Platform schools cant imagine running without.Were on a mission to make school life run smoother and have fun while were at it.Were a tight-knit team of...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Tim Hortons • Kelowna, BC, Canada
    Full-time
    As a Assistant Manager you empower and lead your team to deliver exceptional guest experiences.You promote a respectful team environment and manage team members with open communication and understa...Show more
    Last updated: 30+ days ago • Promoted
    Program Relations Manager

    Program Relations Manager

    Innomar Strategies Inc. • Kelowna
    Full-time
    In support of Health Care Professional and their patients, the Program Relations Manager : • Serves as the primary point of contact for HCP to support navigation of PSP requirements.Acts as a liaison...Show more
    Last updated: 1 day ago • Promoted
    Senior Manager - Director of Services - Family Connection Centre

    Senior Manager - Director of Services - Family Connection Centre

    arc programs • Kelowna, BC, Canada
    Full-time
    We have a bold vision to ensure everyone in our communities feels connected and cared for, and we are excited to be expanding our team to help us accelerate our impact!. Agencys Leadership (Senior M...Show more
    Last updated: 30+ days ago • Promoted
    Portfolio Growth Leader

    Portfolio Growth Leader

    Martell Ventures • Kelowna, BC, Canada
    Full-time
    We are hiring a world-class growth operator who has scaled multiple companies and built early-stage systems inside top-tier venture environments. Product-Market-Fit (PMF), revenue, and adoption mile...Show more
    Last updated: 18 days ago • Promoted