Our BMW Autohaus, luxury dealership, is looking for a Sales and Leasing Consultant to join our amazing team!
Job Purpose
Sales Consultants are responsible for the sale and lease / finance of New or Pre-Owned vehicles to existing or new customers. They are expected to meet both sales quota and gross profit targets on a consistent basis. Sales consultants must also meet, (or exceed), CSI (customer satisfaction), objectives.
Responsibilities
- Establish and nurture customer relationships for the purpose of selling New or Pre-Owned vehicles.
- Handle incoming sales traffic (on the telephone, internet, and in person).
- Qualify all prospects.
- Arrange trade-in appraisals through the Pre-Owned Sales Manager.
- Liaise between prospect and sales management during negotiations.
- Turn over all sales customers to the finance office.
- Arrange New and Pre-Owned deliveries through sales management and the finance office.
- Actively prospect new customers on a continuous basis.
- Follow up with past deliveries ensuring the customers’ expectations have been satisfied.
- Research and study product changes.
- Attend and participate in weekly sales meetings.
- Review the previous month’s performance vs. objective, paying attention to individual floor traffic management statistics.
- Familiarize yourself with all manufacturers’ sales, lease and finance programs.
- Make annual, lease maturity contact calls with existing client base.
- Keep apprised of competitive products.
- Review historical performance vs. objectives together with management with the aim of setting annual sales objectives for the New Year.
- Participate in off-site marketing and advertising initiatives as required by sales management.
- Assist in the arrangement of showroom display as required.
- Participate in off-site product and skills training programs.
- Close sales by overcoming objections; asking for sales; negotiating prices; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collect payments.
- Keep apprised of all applicable federal, provincial and local laws which govern retail auto sales
- During delivery process, escort customers to the customer lounge, Parts Counter, and introduce them to the Service Department, including Management.
Qualifications
High school diploma or equivalentAbility to read and comprehend instructions and informationValid Ontario G Driver’s LicenceClear Driver’s AbstractValid OMVIC registrationStrong business acumenProfessional appearanceAbility to sell the minimum quota according to dealership objectivesExcellent communication skills : verbal and writtenExcellent customer service skillsBenefits
We offer competitive salaries and generous benefits!
Excellent Group Benefits packageGroup RRSP Contribution programWork / life balanceTraining and support programsBoot and tool allowanceTuition reimbursement programCorporate supportMentorship and developmentUnlimited careers opportunities within our automotive groupPersonal Attributes
Passion, motivation, focus and leadership skillsResults focused approachTeam playerStrong communication skills both written and verbalAbility to influence, negotiate and mediate effectivelyStrong attention to detailAbility to maintain confidentiality and professionalismExcellent interpersonal and team building skillsStrong time management and organizational skillHonest, courteous and able to demonstrate strong work ethicDriven and ability to work with minimum supervisionAPPLY FOR A REWARDING CAREER TODAY!
We thank all applicants for their response; however only those considered for an interview will be contacted.
AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).