Baggage Cart Attendant

Job Description

Job Description

BAGGAGE CART ATTENDANT- YWG

Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals?

A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE, which is operating in 22 countries and employing more than 17000 professionals. A.S.P provide services to some of the largest airports in Canada and has a significant presence in the Commercial and Residential spaces in Ontario and Alberta.

A.S.P. is looking for Baggage Cart Attendants to provide an exceptional passenger experience while guiding customers throughout parking lot, parkade and within the terminal Winnipeg Airport. Cart Attendants are committed to providing the highest level of quality service and continuing our track record of outstanding safety and customer satisfaction.

What you will do :

• Demonstrate a welcoming and approachable demeanor, actively seeking to engage with passengers and always delivering a smile as well as eye contact.
• Greet Customers in official languages (“Hello / Bonjour”) and respond / comply Canada’s official languages, provide direction, exceptional customer service and assistance to all passengers
• Actively offering physical assistance with loading and unloading luggage
• Offer guidance and wayfinding information to oversize bag drop areas and pre-board screening areas. Possess agility and stamina to stand / walk for extended durations and lift baggage.
• Monitors baggage cart serviceability, recognize unserviceable carts and segregate them for maintenance or refurbishment
• Ensure carts are always available in all staging areas and planning for cart replenishment to accommodate passenger peak times.
• Practices safety conscious behaviours and situational awareness
• Actively monitor the parkades and lots for tidiness, safety, operational readiness and being an active presence to make sure there is no accidents, damage or vandalism.
• Responds to any dispatch call pertaining to the parking equipment, ticket / card jams, replenishing ticket stock or troubleshooting where needed.
• Knowledgeably answers inquiries regarding flight schedules, fares and other questions that arise.
• Basic understanding of the airport Campus operations, roles and responsibilities of tenants / airlines / YWG and OneCall.

Who you are :

Why you should work with A.S.P :

A.S.P. Incorporated is committed to support a diverse workforce from various communities within which we operate. We encourage all qualified professionals, without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.

The health and safety of our employees is our top priority. A.S.P is committed to taking every precaution reasonable in the circumstances for the protection of the health of safety of our employees from the hazard of covid-19 and requires full vaccination against covid-19 for our new and existing employees.

We are committed to accommodating all applicants throughout the recruitment and selection process.

We hire for PERSONALITY. We train for the job.

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