Summary of Job The Inventory Feed Specialist will be responsible for managing the feed set-up and QA process for dealerships inventory data.
The Specialist will have a strong understanding of the inventory management platform and be able to provide effective suggestions and solutions for complex set-ups.
They will also be responsible for tracking, reporting, and escalating any roadblocks to project leaders and management.
Key Areas of Responsibility 1. Configuration of Inventory feeds - Oversee and manage configuration of all required Inventory data feeds.
- Work as a liaison between feed providers and the clients to address any issues, including data issues to ensure that feeds are accurate and running effectively.
- Verification of the data to ensure that Trader is receiving the expected information from the 3rd parties. - Understanding Inventory data flow within the Trader and AutoSync ecosystem.
- Must be able to communicate effectively to Clients, Project Managers, and Managers.
2. Documentation and Reporting -This role will be responsible forthe documentation and reporting of tasks and progress of projects.
Ensure SLA’s are met or exceeded. - Advising of any roadblocks or deterrents that may occur from completing a feed set up.
3. Troubleshoot and / or report any issues or defects found to Product teams
Job Requirements (please indicate if required(R), preferred(P) or asset (A) Education, Experience and Technical skills - Bachelor’sDegree or equivalent experience - Strong communication skills - 1+ years of experience in a customer support capacity - Experience in the automotive industry, particularly DMS Systems and Inventory Data - Strong Excel skills
Required Soft Skills and Competencies - Very strong communication skills. - Must be extremely organized, detail-oriented and capable of self-managing and multitasking in a fast paced, cross functional environment - Excellent problem-solving skills, quick thinking and accurate What’s in it for you -We understand that there is life at work and life outside of work.
Here are a few benefits we all benefit from that support us to be our creative best. Fitness and wellness -We provide discounts to nation-wide gyms, onsite gyms (when we’re in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.
Benefits from Day 1 -Gym discounts-Local in-office free gyms-Employee and Family Assistance program-Weekly virtual wellness events-In addition to in-house training, we provide an annual lifestyle allowance of $1500 so you can grow your skills.
Conferences & training budget-Regular internal training programs Financial planning -Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.
Competitive salary -Annual bonus structure-3% CPP matching