Concierge

Seasons Retirement CommunitiesSeasons Brantford, Brantford, ON, CA

30+ days ago

Job description

Concierge

Permanent Part Time

Seasons Retirement Communities

55 Diana Ave,

Brantford, ON

N3T 0C2

OurMission to You :

As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector.

WhatWe Look For :

Seasons looks for individuals whoare enthusiastic about making a positive difference in the life of anotherperson. We hire individuals who are committed to building meaningfulrelationships and strive for service excellence so our residents can be proudto call Seasons their home. Keen attention to details, going the extra mile andputting a little “wow” into everything we do is the Seasons way!

Your Opportunity!

We’re looking for a Concierge. This individual will act asthe first point of contact for guests of the community and is responsible forproviding confidential clerical and receptionist duties associated with thedaily operation of the retirement residence in a safe and efficient manner inaccordance with the policies and procedures of Seasons.

What You Will Do :

Answers telephone, greets visitors, and receives routine inquiries in person and by phone, relaying calls and messages to the appropriate service team members
Receives incoming mail and co-ordinates distribution, and process’ outgoing mail
Provides services and interacts with residents and resident family members in a professional manner
All other duties as assigned

Qualifications or SkillsRequired :

Covid-19 vaccination is mandatory

Basic knowledge and understanding of office procedures

Strong Communication Skills; both oral and written

Exceptional Customer Service and Conflict Resolution skills

Strong communication skills; both oral and written

Ability to exercise tact and diplomacy in dealing with residents, service team members and guests

All applicants must be legally entitled to work in Canada. As acondition of employment, a Criminal Record Search which may include avulnerable sector screen, will be required.

Seasons Retirement Communities (“Seasons”) is an equal opportunity employer and welcomes applications from all interested parties. In accordance with Season’s Accessibility Policy, a request for accommodation will be accepted as part of Season’s hiring process.

We thank all applicants for their interest. However only those selectedfor further consideration will be contacted.

Line 4

Evenings 4 : 00PM - 8 : 00PM & Days 8 : 00AM-4 : 00PM

Bi Weekly 19.5 Hours